Customer Services Team Member X2

7 days ago

Lower Hutt, New Zealand Mitre10 Full time

**A bit about us**

Mitre 10 MEGA is New Zealand’s number one home improvement store. Mitre 10 MEGA Petone, Porirua, Upper Hutt and Mitre 10 Wainuiomata is a family owned fast growing organisation striving for excellence when it comes to our customers’ experience.

We put our customers first and always go above and beyond. We want to keep growing our exceptional team with more exceptional talent.

Here at Mitre 10 MEGA we strive for excellence by being customer obsessed, honest and fair and working as one team. If your values align with ours then you should definitely read on

**A bit about the role**

In this role not only will you need to have strong personal values which align with ours, you will need a work ethic that is second to none as this will be the true key to your success at Mitre 10 MEGA Petone.

We have two permanent full time positions available which will be rostered Sunday - Thursday.

On a daily basis you will be involved in offering our customers an exceptional service by utilising the product knowledge you will gain to answer their queries and assist them with their purchasing decisions. You will need to have a passion for customer service, be able to communicate in a professional way with the team and with customers. You will need to be able to think on your feet and come up with innovative solutions that have the customer at the center of your focus. This role will also include processing customer transactions, assisting with returns, complaints and account queries.

**A bit about you**

To fit in to our ‘One Team’ culture you will need to:

- have a strong work ethic,
- be passionate about creating a positive customer experience,
- have a positive can do attitude,
- be able to use your initiative,
- take ownership of tasks, and;
- be dependable, reliable and flexible.

You will need a good level of physical fitness, as you will be on your feet during the day.

Being skilled and knowledgeable does not automatically make you an exceptional Team Member at Mitre 10 MEGA Petone. If you are new to the workforce, or want to try something new that gives you the work/life balance and think you fit our ‘One Team’ culture then we want to hear from you

**Mitre 10 MEGA Petone is an alcohol and drug free workplace and successful applicants will be required to successfully undergo pre-employment testing.**

If after reading this, you feel you have the values and attributes that we are looking for, you feel a career at Mitre 10 MEGA Petone would be a good fit for you and would enjoy being able take advantage of our great staff buying privileges then please click apply

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