Electronic Repair Technician

4 days ago

Auckland City, New Zealand iRepair Full time

Determining software and hardware requirements to provide solutions to problems Assessing damage and cost of repairs

Ordering replacement parts as required.
- Chip level Laptop and Mobile PCB Board repair
- Timely and Efficient repairs of Mobile phones and electronic devices
- Test the parts to ensure they work properly and use diagnostic tools to assess computer systems
- Analyze information and recommend appropriate hardware to users.
- Service on site and in store upgrade and maintain
- Downloading and installing appropriate software operating systems anti-virus and drivers Products associated paperwork and documentation
- Attend and assist the company's’ customers with their computer support needs in a timely and professional manner
- To build a strong relationship between the company its customer and satisfaction and to build overall goodwill
- Assist customers to choose products providing information on quality characteristics of products warranties and maintenance.
- Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.
- Ensure when new stock arrives that it is of correct model design and quantity.
- Manage stock inventory to ensure that client products are available and place orders with suppliers when necessary.
- Troubleshooting and performing diagnostics to repair mobile phones and computers. Deal with store level enquiries and complaints and monitor customer service.
- Check that all the products you sell are well displayed.
- Ensure that promotional plans are properly communicated to customers in the aim of soft selling.
- Suggest methods for improving the client base and expanding the business. Maintaining health and safety standards and procedures.

REQUIRED:

- Related IT qualification in diploma or equivalent from Overseas.

or
- At least 2 years Relevant Work Experience required.

**Job Types**: Full-time, Permanent

Pay: $31.00 - $35.00 per hour

Expected hours: 30 - 40 per week

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work

Application Question(s):

- Are you an NZ Citizen or NZ Permanent Resident or NZ Resident ?
- Do you have any experience as an Electronic Repair Technician ?

Application Deadline: 06/09/2024
Expected Start Date: 15/10/2024

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