Senior Developer

**Ko mātou tēnei** | This is us**

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions that won't just help our customers be good with money, but also do great things with it.

BNZ Technology have the vision to be the **Tech shop of choice, powering BNZ's digital future.** Together we are a professional and dynamic team who deliver excellence by delivering simple, efficient, and effective outcomes for both our colleagues and our customers.

The Assisted Channels domain's Mission is to ensure unify and simplify our experience, so that we can reach our vision of BNZ being the best place to be a Banker

In this role, you'll be part of an agile team who are developing and maintaining the Amazon connect solution we are about to migrate over to this team is focusing on the Call flow, phone banking, IVR and so much more As a senior member the team you will contribute code, designs, and expertise to deliver quality working software on a frequent basis.

What is in it for you? There is a focus on wellbeing and a fun, positive culture. We offer six weeks annual leave and have generous parental leave. In addition, there are opportunities for learning, development and career progression. Our flexible working and leave options make for a great work life balance

**Mō te Tūranga | About the Role**

We sat down with one of our Tīma (Team) Leader's (who you'd report to), and they let us know the following about the role:
**What are 5 day-today tasks the person will complete?**
- Participate in agile ceremonies to plan and deliver value to the customer
- Working with your tīma to deliver value & contributing to the shared team focus on creating great user experiences
- Regularly review existing systems and make recommendations for improvements and deliver resilient code for both API and UI

**What is the tīma culture and environment like?**

The tīma is open and friendly, they learn from each other and collaborate. The tīma is split between Auckland and Wellington but they still make time to socialise and continue to build and maintain a great culture.

You will have the opportunity to support and build out the functionality Staff assisted side of the call centre technologies this includes but not limited to soft phone, an Admin portal, historical reporting, call back functionality - as well as other user requirements.

**What is the most exciting thing about this opportunity?**

Working with new tech - AWS and Connect and we are blazing a trail for bank and in many cases New Zealand.

**What is the most challenging thing about this opportunity?**

We are working in a very new technology, Amazon Connect and as mentioned above, often we are blazing a trail for the bank and at times New Zealand. But it is also a great way to innovate and set the standard for other tīmas in the future.
- Working with the Product Owner to understand the technical requirement for the cloud-based project/product
- Ability to design, develop, and deploy in AWS environments in accordance with the best practices
- A strong expertise in Problem solving, analytical thinking, system design principles and someone who takes initiative and builds great networks

**What are your favourite things about working for BNZ?**

The culture

**Why did the last person leave this role?**

Contractor leaving to another role, and we are backfilling as permanent.

**What attributes will this person display in order to be successful in this role?**

High level of communication to a wide audience, ability to take initiative and collaborate and upskill others.

**Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand**

**_ Applications close Tuesday 2 November at 11:55pm._