Welcomer/porter

6 days ago

Auckland City, New Zealand SOFITEL Full time

**Company Description**
Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at **Sofitel Auckland Viaduct Harbour.** Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.

The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests

We are looking for ambassadors for** Sofitel Auckland Viaduct Harbour** as **Full Time Welcomer/Porter.**The ambassador should an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.

Our Ambassador will:

- Assist in the day to day operations of the Front Office department including greeting guests, assisting with car, hotel doors, guest luggage, lobby services and security functions, ensuring that standards are maintained in these areas, efficiency evident and customer’s needs met and expectations exceeded.
- Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
- Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
- Assist with car / hotel doors and guest luggage. Ensure timely delivery of all guest luggage. Explain technology and features of guest rooms.
- Exercise care and responsibility when parking guest vehicles. Follow procedures set out in manual.
- Ensure messages and faxes are delivered with the utmost urgency.
- All guest property in storage, long or short term, documented and cared for.
- When guest report lost property take all relevant information and pass on to housekeeping.

**Qualifications**
- Must have Valid Full New Zealand Drivers Licence. Applications without this requirement will be declined unfortunately.
- Clean Driving History
- Strong Presentation and organisation skills
- Ability to work in the fast paced environment and be proactive
- Previous hotel experience is a bonus
- Customer Service Skills is a key
- Luxury Attitude
- Pride and Passion for the Brand

**Additional Information**
- ** Learn your Way**:

- Access to our Docebo so you can Earn while you Learn
- ** Benefits Your Way** - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
- Complimentary meals on shift
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program

  • Porter

    4 days ago

    Auckland City, New Zealand Novotel Auckland Airport Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Porter

    2 weeks ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    **Horizon by SkyCity - Where Today Meets Tomorrow** **A bit about the team** SkyCity Hotels Group is committed to delivering the best standards of service and product knowledge. The doors to our stunning new 5 star hotel, Horizon by SkyCity are now open. The addition of this luxurious hotel brings the total number of hotel rooms across our SkyCity...

  • Porter

    4 days ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    **Horizon by SkyCity - Where Today Meets Tomorrow** **A bit about the team** SkyCity Hotels Group is committed to delivering the best standards of service and product knowledge. The doors to our stunning new 5 star hotel, Horizon by SkyCity are now open. The addition of this luxurious hotel brings the total number of hotel rooms across our SkyCity...

  • Senior Porter

    4 days ago

    Auckland CBD, New Zealand Cordis, Auckland by Langham Hospitality Group Full time NZ$30,000 - NZ$50,000 per year

    Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under brand such as The Langham Hotels and Resorts and Cordis Hotels and Resorts. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.Positioned in the heart of Auckland's vibrant arts and...

  • Porter

    2 weeks ago

    Auckland City, New Zealand PULLMAN Full time

    **Company Description** THE PULLMAN IS YOUR PLAYGROUND** Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby...

  • Porter/valet

    1 week ago

    Auckland City, New Zealand SO Auckland Full time

    Company Description SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garden design and creative approach to the world of luxury. We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore! We are currently look for Porter/Valets who...

  • Porter

    2 weeks ago

    Auckland City, New Zealand PULLMAN Full time

    Company Description Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated...

  • Porter

    2 weeks ago

    Auckland City, New Zealand PULLMAN Full time

    Company Description Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated...

  • Porter

    2 weeks ago

    Auckland City, New Zealand PULLMAN Full time

    **Company Description** Join the excitement of Auckland's newest 5-star team for Accor's **Pullman Auckland Airport**. Pullman will deliver a memorable New Zealand experience inspired by the spirit of discovery, past, present and future. Guests will encounter environments that reflect our unique culture and landscape here in Aotearoa. Our stunning new...

  • Qt Auckland

    1 week ago

    Auckland City, New Zealand QT Full time

    Front Office | Listed 23 May QT Auckland - Porter / Valet / Concierge Location - AucklandWork type - Part TimeBrand - QT- About the business- Excuse meyes, you. Welcome to QT. Our hotels and resorts stretch from Queenstown to Sydney to Perth and each is unique, just like our people.Our passion is people. Designers, housekeepers and chefs, DJ’s,...