Customer Relations Manager

2 weeks ago


Rotorua, New Zealand Emprego NZ Full time

Relationship Manager
- Full-time
- Permanent
- Rotorua

We are looking for an outgoing Relationship Manager who can foster strong relationships with clients. To be successful in this role you should be able to build positive, long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs. You will be working closely with the Sales Manager. Some perks of this role include a company car, laptop & phone.

Duties and responsibilities include:

- Seeking out new business opportunities.
- Maintaining a deep knowledge of the products and services.
- Building and maintaining strong relationships with prospective and existing clients.
- Researching and pursuing new business opportunities.
- Identifying clients' needs and requirements and proposing suitable solutions.
- Providing clients with comprehensive product/service consultations and guiding their decision-making process.
- Resolving complaints and issues efficiently and in a timely manner.
Meeting sales/revenue targets.
- Ensuring client satisfaction.

Essential:

- Degree in management, marketing, communication, or a similar field.
- Experience as a relationship manager, in customer service, or a similar role.
- Ability to build and maintain strong client and business relationships.
- Proficiency in Microsoft Office and CRM software.
- Excellent communication and interpersonal skills.
- Open to travel and may be some away from home travel 3 to 4 times a month.
- Good conflict resolution and problem-solving skills.
- Customer-oriented.
- Hydraulic or engineering back round ideal but not a must.
- Our client requires all staff to be fully vaccinated against Covid-19.

Applicants for this position should have NZ residency or a valid NZ work permit.

For more information, please get in touch with Samantha, Madison, Eden, Haley, Catalina, Arianne, Anna, Caitlin or Angelique on (07) 348 2424

CONFIDENTIALITY ASSURED



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