Store Consultant

**Genuine Part-Time Role | Work a 6-day, 45 hour fortnight.**

**Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks.**

**On-Site Parking | Access a range of National Storage Perks.**

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**About Us**

Since 2000, National Storage has become one of Australasia’s leading self-storage providers, operating 230+ centres in Australia and New Zealand. As an ASX 200 company, we prioritize our people and customers, driving our success.

Our New Zealand business has grown extensively across Auckland to Dunedin and everywhere in between To assist us with our growth, we are seeking a dedicated **Full Time Store Consultant** to work at our **Silverdale **centre.

**The Role**:
Reporting into the Store Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. The role itself is an exciting & varied role encompassing customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.
- A Day-to-Day Life of a Storage Consultant Consists Of: _
- Working in a customer facing environment to deliver the ultimate customer experience by supporting our customers in making the best storage choice for their needs.
- Conduct centre tours and walk throughs which showcase our facilities.
- Focusing on centre presentation, maintenance, cleanliness and achieving budgeted KPI goals to ensure our centres always represent our high standards.
- Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures.
- Action general administration duties such as customer contracts, inventory, and insurance claims

**Benefits - Why Work with Us?**
- Permanent role with an industry leader and ASX 200 listed company.
- 53 hour, 7 day fortnight for fantastic work-life balance.
- Structured training with a continued focus on development.
- Onsite car park included.
- Company Paid Parental Leave - 16 weeks for eligible employees.
- Discounts on a range of storage services including units, merchandise and trailer hire.
- Unique wine offers and discounts through our subsidiary company Wine Ark.
- 24-hour wellbeing support for you and your family through our Sonder partnership.
- Reimbursements for approved wellbeing services under our Exhale Program.
- Exclusive discounts on a range of leading retailers, hotels, restaurants and more.
- Ability to earn referral incentives.

**What you will bring**:

- To be a successful store consultant at Silverdale, ideally you will have:_
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- A strong sales and customer service orientation.
- A passion for delivering exceptional results.
- You have a motivated, proactive, and positive attitude.
- Ability to work well in a team and autonomously.
- Willingness to learn and grow with the business.
- Driver’s license and car (required).
- Forklift License (desirable).
- The ability to work on a roster with the following hours:

- Monday and Tuesday 8:00am-5:00pm and Saturday 9:00am - 4:00pm_

**Start your journey - APPLY NOW