Dispatch Assistant

2 weeks ago

Tauranga, New Zealand Service Foods Full time

Our Tauranga branch is currently seeking a motivated and reliable Dispatch Assistant to join the team.

**About the Role**:
In this role, you will be responsible for assisting with the preparation and dispatch of customer orders, ensuring order accuracy, meeting dispatch deadlines, and maintaining a clean, safe, and well-organised workspace.

**Key Responsibilities**:

- Assist with the timely and accurate outbound dispatch of customer orders.
- Verify physical goods against packing slips to ensure order accuracy before loading.
- Safely and accurately load customer orders onto delivery vehicles.
- Monitor stock levels and alert the purchasing team about low-stock items.
- Assist with stocking and restocking both new and existing products.
- Maintain accurate records of all dispatch-related activities, inventory, and staff movements.
- Ensure all documents and reports are filed correctly and passed to the appropriate manager.
- Maintain a clean and compliant dispatch area, adhering to health, safety, and regulatory standards.
- Accurately input data into dispatch systems and assist with audits and stock takes.
- Perform general warehouse duties, including stocktake assistance.
- Wrap pallets and assist with loading and dispatch.
- Ensure the dispatch area is neat and tidy at the end of each shift.
- Lift up to 20-25 kgs. as required.

**About You**:
We are looking for an individual with experience in a warehouse or logistics environment, particularly in dispatch or pick-packing roles. This is a physically demanding position that requires someone who is able to keep up with the pace of a fast-moving work environment. You should be able to handle the physical demands of the role, work well under pressure, and maintain efficiency and accuracy.

**Essential Attributes**:

- Proven experience in dispatch, warehouse operations, or a similar role, preferably in transport or logistics.
- Knowledge and experience in inwards and dispatch, warehouse inventory, or logistics operations.
- Ability to handle physical work, including lifting and carrying heavy items, and using proper manual handling techniques.
- Ability to work in a temperature-controlled environment.
- Strong physical fitness to endure prolonged periods of standing, heavy lifting, and continuous movement.
- Knowledge of food quality and safety standards and regulations.
- Understanding of Health and Safety guidelines and the ability to follow processes and instructions.
- A self-starter who can work independently with mínimal supervision.
- Excellent attendance record in previous roles.
- Strong team player with a positive attitude.
- Forklift license (advantageous).
- Reliable transport to the workplace.

**What to expect**

At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility. These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.

We offer a competitive salary, comprehensive benefits, and opportunities for professional growth.

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