Customer Service
2 weeks ago
$25ph + fun & unique role that will keep you on you busy & excited
- Fantastic Manager who maintains a positive and productive environment
- Convenient Commercial Bay location in the CBD
This is an exclusive position at
**Auckland's Commercial Bay **Which will allow you to be at the heart of NZ’s leading retail precinct An iconic destination that brings together a carefully curated mix of local and international brands to create world-class retail and dining experiences
As Full-time Concierge Team Member, you will support the wider Commercial Bay Concierge department and be the face of the brand, integral in delivering a world-class experience for all customers
Our client is looking for a dynamic, fun and motivated individual with a true passion for outstanding customer service, who is very knowledgeable of the city and passionate to learn more
**The Role**:
- This role is 40 hours per week and you must have availability to work at least 1 weekend day
- Delivering a high standard of customer service at all times
- Communicating and assisting a wide range of customers and retailers with any questions or queries they might have
- Being in close contact with the centre management team, retailers, clients, security and cleaning teams within the establishment
- Maintain a clean, safe and FUN working environment
**You will have**:
- A strong background in customer-facing retail or hospitality and a passion for the industry
- Ability to run a help desk in a fast-paced environment
- Strong confidence in communicating with a variety of customers
- Fun, outgoing & confident personality, you are a people person
- Excellent personal presentation and an articulate communicator
- Fast and effective problem solver - nothing gets you flustered
- In-depth knowledge of Auckland restaurants and activities
- Proactive & self-motivated with fine attention to detail
**Benefits**:
- $25ph + fun and dynamic work environment - never a dull day
- Excellent working conditions with a balance between indoor and outdoor tasks, and the opportunity for ongoing personal development
- Opportunity to work alongside some of NZ's best retail & hospitality businesses
- Most importantly, work within a supportive work environment which supports individuality and fun
**Please note that you must have full NZ working rights and must currently be in NZ to be considered for this opportunity
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