Casual Support Worker

3 days ago

New Plymouth, New Zealand YMCA Full time

**Casual Support Workers - Te Whare o Tapatahi (YMCA Taranaki)**
**Location: Ngāmotu (New Plymouth)**

**Hours: Rostered shifts between 6:30 pm - 9:30 pm, Monday to Friday**

**About Us**
Te Whare o Tapatahi is a kaupapa Māori-informed emergency shelter supporting tāne experiencing homelessness. Operated by YMCA Ngāmotu, we offer sleeping, bathroom, laundry, and kitchen facilities for up to 20 tāne. Currently open three nights a week, we’re expanding to a seven-night service and growing our daytime programme.

More than a shelter, Tapatahi is a space of connection, healing, and empowerment. Our mahi is grounded in **manaakitanga**, **kotahitanga**, and **whanaungatanga**, creating a safe and inclusive environment for our whānau.

**The Role**

We are seeking compassionate and committed **Support Workers** on a **casual** basis to join our team. In this role, you will provide direct care and support to individuals using the shelter, including supervision, crisis intervention, security, and ensuring health and safety standards are upheld.

What we’re looking for:
**Essential attributes**:

- Experience in homelessness services, emergency accommodation, or social work.
- Understanding of the challenges faced by people experiencing homelessness.
- Empathy and sensitivity in working with vulnerable individuals.
- Knowledge of Te Tiriti o Waitangi, Te Ao Māori values, and culturally responsive practices.
- Skills in crisis response, de-escalation, and trauma-informed care.
- Strong interpersonal and communication abilities.
- Familiarity with mental health, addiction, and domestic violence support services.
- Commitment to health and safety protocols.
- Full, clean driver’s licence.

**Desirable attributes**:

- Experience in a **Kaupapa Māori** or bicultural setting.
- Knowledge of **Housing First**, harm reduction, and strength-based approaches.
- Ability to speak **Te Reo Māori** or a Pacific language.

If you are passionate about social justice and supporting those experiencing homelessness, we would love to hear from you.

**To apply**:
Please submit your **covering letter and CV**.

**Eligibility**:
Applicants must have **NZ residency** or a valid **NZ work visa**.

YMCA Taranaki is committed to **Child Protection** and the safeguarding of **tamariki** and young people. All staff are expected to uphold these values and comply with the **Children’s Act** requirements, including police vetting and reference checks.

**Job Type**: Casual

Pay: $25.00 - $30.00 per hour

Work Location: In person

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