System/application Support Engineer

6 days ago

Hamilton, New Zealand Health New Zealand - Te Whatu Ora Waikato Full time

**System/Application Support Engineer**

**Job Number**:WAI28891**

**Systems/Applications Support Engineer**
- Te Manawa Taki - Trauma System/Service - a regional role based at Waikato Hospital**
- Permanent - 72 hours per fortnight

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

**About the Role**

**About the Service**

Our clinical network is backed by a central hub service dedicated to assisting patients affected by physical injury, their families, and the wider community.

As a team, we work tirelessly to ensure trauma patients receive the best care, regardless of when, where, or how the incidents occurred. We are trailblazers in trauma system development, having pioneered the first regional Level 1 trauma system in New Zealand.

**About you**

**We require a person who has**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
- Relevant Tertiary qualification in Computer Science, Information Technology or equivalent relevant work experience.
- ITIL certificate or exposure to ITIL practices in an IS organisation.
- An analytical and technical background with at least two years of experience.
- Excellent communication skills with the ability to write reports, design forms, retrieve data, speak effectively and support all levels of management, clinicians and other administrative staff, and key stakeholders.
- Excellent organisational skills and detail orientated.
- High level of computer and analytical skills.
- Project management methodology.
- Experience with database (Microsoft SQL Server).
- Experience working with BI Tools (e.g. Qlik Sense/other).
- Mathematical ability necessary to validate and analyse data.
- Self-educate and develop a thorough knowledge of current trends in trauma.
- Providing advice and solutions.
- Ensuring data quality.
- Hands-on experience working in a complex environment.
- Knowledge of applicable data privacy practices and laws.

We require a person who ensures accuracy and timeliness, with the ability to understand and deliver on customer needs and enjoys being part of a team.
- _

If you are creative, analytically competent, personally engaging, and enjoy a challenge then this is the opportunity for you

**Working for Health New Zealand**

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

**_ Our commitment to equity, diversity and inclusion _**

**Click here to view the position description.**

**How to Apply

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