Trade Support Team Member

1 week ago

Nelson, New Zealand PlaceMakers Full time

**About the role**:
This is a mixed role where you will process all enquiries and telephone sales professionally, providing customers, suppliers, and Account Managers with the correct advice and information in a timely manner. In addition, you will work on our Trade Counter to maximise sales by providing excellent service to our customers, in a face-to-face capacity.
- Your main goal will be to ensure that all our customers experience the best service from start to finish.

Daily you will be responsible for the
- Seek out value-add solutions for internal and external customers
- Take clear briefs from stakeholders on what is to be quoted, and prepare document details as needed
- Daily and weekly planning with account managers to ensure all opportunities are captured
- Providing customers with product advice, quotes, and pricing information as well as tailored solutions

**Skills and Experience**:

- Proven Customer Service and/or Sales Experience
- Administration experience/ background would be suitable for this role
- Building Industry experience is not a must, but a desire to learn about our products is
- Excellent time management, ability to work under pressure and exceptional organisational skills
- Strong communication skills, ability to pick up the phone and provide tailored solutions
- Computer literacy is essential, confident user of Excel, however, full training will be given on our in-house computer systems

**About PlaceMakers and our Benefits**

PlaceMakers is New Zealand's leading and largest supplier of building materials to New Zealand’s commercial and residential construction markets. Part of New Zealand’s largest listed company, Fletcher Building, we employ more than 2,100 people in over 60 locations across the country and stock more than 100,000 product lines from concrete to paint and plasterboard.

We offer an Employee Education Fund (EEF), where funding can be obtained for employees and family members to further study and/or extend their learning.

This role is working Monday to Friday, 40 hours, permanent opportunity, with flexibility around hours.

**How to Apply**

Opportunities like this do not come along very often and these are limited. To express your genuine interest please submit your CV for review, if selected as part of our longlist you will be invited to complete video responses outlining why the position is of interest to you and what you can bring to the table.

Please note - A pre-employment medical, including a drug test will be required as well as being fully eligible to work in NZ indefinitely.
- We are proud of the incredible diversity of people who make up our business As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand._

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