Conferences & Functions Duty Manager

1 week ago

Hamilton, New Zealand SKYCITY Full time

Know how to make sure your customers have a great time? In this role you will be overseeing Functions and Conferences, as well as some shifts on our Main Gaming Floor. We are currently looking for a Duty Manager to join our Food & Beverage Management team on a full time basis.

**A bit about you**

You will be a true professional who is not only great with customers but can also demonstrate the ability to lead a team with confidence. You will need to have the ability to communicate with all staff to motivate them effectively. You'll also need to be able to solve customer enquiries or complaints with a positive outcome at all times.

Your ultimate goal will be to lead our team of Functions Attendants or Hospitality Ambassadors providing exceptional service to your customers. Ensure the efficient and effective use of resources, providing direction, training and development to ensure our hospitality service offering is the best it can be across Functions and Casino Hospitality.

You will have a unique blend of business knowledge and customer service expertise to ensure the continued success of our diverse Food and Beverage Operations. Responsible for covering a broad range of Duty Manager activities, your demonstrated computer skills, knowledge of regulations relating to alcohol service and host responsibility, and your high level of professionalism will be your platform for success.

**The 'must haves'**

You need to be over the age of 20, hold a current General Manager's Certificate and hold a least 2 years supervisory experience in a restaurant/bar/functions operation.

**What's in it for you?**

Besides working with great people you will enjoy a variety of company benefits that a large corporate can provide; including access to free staff car parking, discounted meals, and fantastic career opportunities through New Zealand's largest entertainment provider.

At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce. We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs.

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