End User Compute Engineer

Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today.

Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwi than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose which pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.

**Our Opportunity**:
Reporting to the End User Compute Lead, the End User Compute Engineer role works closely with the Senior End User Compute Engineer to provide technical support and maintenance in addition to participating in Infrastructure solution designs.

The End User Compute Engineer is a key delivery role that ensures End User Compute and Infrastructure solutions and services:

- Are delivered in alignment with Technology needs and business unit expectations
- Are effective and efficient, protecting and optimising Technology investment

In addition, as an individual contributor, the End User Compute Engineer delivers tasks and services with a strong focus on customer and business unit satisfaction.

**Key Accountabilities**:

- Manage and maintain End User Device life cycle replacements by completing device forecasting and ordering to a regular schedule.
- Promote, support and work to Our Attitude to maintain a High Performance Team.
- Work collaboratively with the Technology team and partners to ensure the delivery of quality end to end operational services and great customer experiences.
- Assist with delivery estimation and risk assessment.
- Identify personal development needs in line with the needs of Technology and the Infrastructure platforms.

**We are looking for**:

- Tertiary qualification or similar qualification in technology
- Sound knowledge of business principles
- Ability to translate Information Technology terminology into common language and concepts that may be understood by the business community at large
- Experience supporting and managing devices using modern tooling such as Autopilot, Intune, and Configuration Manager

**Mercury offers (full benefits are listed on our Career Page)**:

- Additional 5 days leave per annum (MyDays)
- $400 one off tax-free payment towards setting up your home office
- A diverse workplace where your unique abilities and talents will be recognised and encouraged
- Annual salary reviews with excellent parental leave policy, with the option to purchase additional leave
- The opportunities, career paths and facilities associated with working for one of New Zealand's largest multi-utility providers
- Flexible working policy - The autonomy and trust to work flexibly from our purpose-built premises and from home, recognising the value of this flexibility in the modern world
- Discounted health insurance and free life and income insurance
- Excellent well-being programme including up to $100 annual check ups and confidential assistance programme
- Gender affirmation leave and supportive bereavement leave to be taken when you lose anyone close to you, including your pet

Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.

**Job Details**:

- Reference #
- 40455
- Posted
- 18 Jul 2025
- Closing
- 01 Aug 2025 17:00
- Location(s)
- Auckland, Tauranga
- Expertise
- Information Technology
- Job level(s)
- Experienced
- Work type(s)
- Permanent full time