Front End Assistant

4 days ago

Auckland City, New Zealand Costco NZ Full time

Costco Wholesale is the third largest global retailer, already operating in more than 800 locations in 12 countries, catering to both business and individual members. We are the recognised leader in our field - dedicated to quality in every area of our business and respected for our outstanding business ethics.

We are preparing to open our first warehouse in New Zealand situated in Westgate, Auckland. We are looking for customer service professionals to join our team as a Front End Assistant**.**

**Daily tasks and responsibilities**:

- Greet members, helps members load order onto conveyor belt, determines member's packing preferences, answers questions, relates information on special promotions, thanks members and provides prompt and courteous member service.
- Packs member orders into boxes and loads to a separate trolley or flatbed. Checks packing for tampering. Follows all safety and security procedures. Assists members loading orders into car when appropriate.
- Runs for items such as, merchandise, boxes, register supplies, and item numbers as requested by cashiers to keep lines moving smoothly.
- Transfers items not on belt to separate trolley or flatbed as cashiers scan them. Follows proper departmental procedures for performance of duties.
- Maintains cleaniness of register area and general front end area. Cleans spills and trip hazards immediately.
- Retrieves trolleys and flatbeds from parking area using a rope with clasping hook, pushing no more than 10 trolleys together. Keeps lot free of debris and sweeps in front of building.
- Performs related tasks such as set up and closing duties for the department such as, returning products, collecting paperwork, stocking registers, and cleaning area.

**Non
- Essential Functions and Tasks**
- Assists other areas in the department as necessary
- Assists in other departments of the warehouse as necessary
- Operated mechanical trash compactor/cardboard baler.

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