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Assistant Night Manager

2 weeks ago

Wellington City, New Zealand MOVENPICK Full time

**Company Description** About Movenpick Hotel Wellington**: Movenpick Hotel Wellington is a luxurious and contemporary 5-star hotel located in the heart of New Zealand's vibrant capital city. With its stunning waterfront views and top-notch amenities, our hotel is renowned for delivering unforgettable guest experiences **"Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. **Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"** Reporting to the Night Manager, you will be responsible for general Front Office and Night Audit duties including maintaining guest accounts, posting charges, reconciling payments and generating daily reports. You will assist in the management of the team and ensure the overnight processes runs smoothly. Along side delivering exceptional guest experiences you will also be responsible for their safety and security during their stay. You will provide effective supervision of all guest arrivals, departures, ensuring that room allocation, check in and check out processes are followed. Lastly you will ensure that all standards are maintained and guest needs are met by regularly liaising with other departments such as Maintenance, housekeeping and reservations. To be successful in this role you will be a self-motivated and well-respected leader with a passion for delivering outstanding results for the Hotel. This is a **part-time position**working on a rotating 7-day roster, with a wage of **$29.11 per hour PLUS a night allowance from 12am - 5am.** **Qualifications** You will also have: - Previous experience in a Supervisory or Night Supervisor role, within a Hotel environment - Must have LCQ - Must have GM certificate or willing to obtain this - Knowledge of emergency Procedures & general health and safety procedures - Excellent attention to detail - An energetic and proactive approach to providing 5 star service - A meticulous and methodical approach to processing all tasks - An effective communicator - Proficiency with Microsoft Office programs particularly Excel - Full New Zealand Drivers License - Experience with a Hotel Property Management System (PMS) preferably Opera. - Ability to remain calm and professional under pressure in a busy fast-paced environment **Additional Information** - Generous **Night Shift Allowance**: - ** Learn your Way** - Access to our Accor Academy so you can Earn while you Learn - ** Work Your Way**: - Flexibility to ensure a work life balance - Incredible Accor **Heartist Benefits**: - including discounted Food & Beverage + Accommodation Worldwide - Access to our **Employee Assistance Program** **_ Our commitment to Diversity & Inclusion:_** **_ We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know._