Operations Manager

2 days ago

Dunedin, New Zealand Carpet Court Full time

Based in Dunedin Central with company car and parking
- Lead the operations function of one of our largest branches
- Oversee installation deadlines, stock control and ordering processes

**About the Role**
You will be in charge of making sure our projects are completed on time and to excellent standard through strong communication with the customer and relevant internal teams. You will have excellent time management and organisational skills to ensure a smooth customer experience. You will also control stock incoming and outgoing as well as ordering new product for jobs which will including building a relationship with our suppliers.

**Skills and Responsibilities**
This is an important business function to keep operations running smoothly across our residential and commercial sectors. You will liaise with the residential, insurance and commercial sales teams and customers as well as scheduling both waged and contracted flooring installers to complete jobs within schedule and ensure KPI’s and budgets are met across the region.
- Project manage the installation of all customer orders
- Manage product procurement and logistics activities
- Act for and on behalf of our customers to ensure a speedy resolution on claims
- Set, monitor and review installers work schedule
- Oversee the warehouse operations staff
- Support and develop the warehouse and installation teams
- Ensure company and off-site Health and Safety standards are met and upheld by all teams

***

**About Us**
With a strong brand and even stronger products, we pride ourselves on delivering the best results to our customers and celebrating our success. We’re constantly developing new product and marketing strategies to keep us ahead of the game and in line with the latest industry trends and technology. At Carpet Court, we are proud to be New Zealand’s flooring leader - supplying Kiwi’s across the country with the best products, advice and service (not to mention having a pretty awesome Rhino for our mascot). We work hard to stay above the market in design trends, product innovation and outstanding customer service, and we love to celebrate this success across our teams. Offering ongoing training and career development, you will also receive a generous package and staff benefits.

**How to Apply**
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