Team Member

7 days ago

Silverdale, New Zealand Mitre10 Full time

As the biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope.

As a Kiwi owned business partnering with some of New Zealand’s best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training.

Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand’s largest hardware retail store; Mitre 10 MEGA Albany as well as New Lynn, Warkworth, Whangaparoa and Silverdale, boast Columbus Coffee shops. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant.

We are currently recruiting in the following areas:

- Front End (including _checkouts (_process transactions including cash, eftpos, credit cards and gift vouchers) and _customer services_ (refunds, exchanges, returns, faulty goods repair, special orders, click and collect and home delivery.
- Seasonal (heating and cooling products, outdoor furniture, barbeques, camping and related accessories).
- Tools / Hardware (Hand tools, Powertools, Fixings, Fastenings, Automotive)
- Paint (colour choices and finishes, mixes stains, paints, and other coatings)
- Gardens (external gardens, garden décor and pots, garden hardware ranging from wheelbarrow’s to ride-on mowers, fertilizers and pest control)
- Sunday only - 6 hours (12:30-19:00)
- Friday AND Saturday -16 hours (07:00-15:30)
- Sunday AND Monday - 16 hours (10:30-19:00)
- Friday (08:30-19:00) AND Saturday (10:30-19:00) - 19 hours
- Monday AND Friday (08:30-17:00) AND Sunday (10:30-19:00) - 24 hours

**The duties of these roles**:

- Provide information on products, across features & benefits and price ranges.
- Answer questions and queries from customers and make recommendations where appropriate.
- Replenish stock, ensuring appropriate and attractive presentation in all merchandise displays, including correct ticketing and location, to maximize sales potential.

**Our ideal applicant**:

- Stock integrity awareness and merchandising standards (preferred).
- Physically fit and capable with no restrictions on lifting or handling (preferred).
- Previous cash handling experience (preferred)
- Excellent customer service skills.
- Ability to work on own initiative.
- Strong multi-tasking ability.

**What's in it for you?**
- Generous staff purchase scheme at select Columbus Café’s and Mitre 10 stores
- This role offers you the opportunity to be an integral part of one of New Zealand’s fastest growing independent retail businesses.
- We are proud to offer an industry leading learning and development framework with opportunities to grow your own career.
- We will provide you with all the tools required to perform your role and best of all is the generous staff purchase scheme that we offer

**What’s next?**
- If you have retail experience in any of our areas or have a passion to learn, we look forward to hearing from you.

**Please note**:

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