Mail and Customer Service Officer

3 days ago


Dunedin, New Zealand NZ Post Full time

Mail & Customer Service Officer | Permanent | Part-Time | Dunedin
New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers' needs both physically and digitally.
We are charting a course towards a big future - we choose to be bold - and nothing will get in the way of delivering what our customers care about.
As a Mail and Customer Service Officer your role is critical to customer experience in ensuring all mail, packets and parcels get to our customers. It's the role of a Mail and Customer Service Officer to make sure the post gets through our busy processing operation centers ensuring the parcels and mail are sorted, processed and dispatched correctly and that our customers receive it for delivery on time. This is a permanent position where you will need to be available to work Tuesdays from 4.30am to 7.30am with possibility of extra hours during the week to cover leave.

**In this dynamic job you will**:

- Dispatch correctly to our customers to ensure they can deliver on time
- Handle freight in a careful and professional manner
- Liaise with various internal contacts to solve problems and raise issues where required

**To be successful in this role you will need to**:

- Be ready for a physically demanding role - heavy lifting is required
- Be a committed teammate who puts customers first
- Enjoy working hard and be confident managing your time
- Have an accurate eye for detail
- Have good geographical knowledge of the Dunedin region

If you want to help us deliver what people care about, you love working in a team and you thrive on your feet, a Mail and Customer Service Officer could be the role for you
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values. We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.
For more information about careers at New Zealand Post visit jobs.nzpost.co.nz



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