Quality Officer/it Superuser- Forensic Pathology

Permanent position

**Ko wai mātou | Our Organisation**

We are Te Whatu Ora Te Toka Tumai Auckland. We provide health and disability services to more than half a million people living in central Auckland, regional services for Northland and greater Auckland, and specialist national services for the whole of New Zealand. Our main sites are Auckland City Hospital, Greenlane Clinical Centre and Starship Children’s Hospital, located in central Auckland.

We are part of Te Whatu Ora - Health New Zealand, the overarching organisation for New Zealand’s national health service. Te Whatu Ora leads the day-to-day running of the health system, with functions delivered at local, district, regional and national levels.

We are committed to upholding Te Tiriti o Waitangi and providing culturally safe care. We value role modelling manaakitanga as demonstrated by Ngāti Whātua in the gifting of their whenua on which our hospitals stand. We aspire to having a workforce reflective of the communities we serve and achieving equitable outcomes for all.

**Te whiwhinga mahi | The Opportunity**

You will be an integral part of the forensic pathology team, including the senior leadership team dealing with over 1000 coronial autopsies each year, covering the full spectrum of coronial-authorised post-mortems. We play a crucial role in mass fatality events, operate a 7 day a week on-call service and are accredited by the Royal College of Pathologists of Australasia (RCPA) for training and the National Association of Medical Examiners (NAME). The department has a dedicated CT scanner as well as separate infectious and homicide theatres and provide a busy regional perinatal post-mortem service as part of the National Perinatal Pathology Service (NPPS). The department operates out of LabPLUS (IANZ-accredited tertiary laboratory) on the Auckland City Hospital site and is staffed by full-time technicians, forensic pathologists, perinatal pathologists, Quality Officer/IT Superuser, management, and administration personnel. The department provides training for forensic and mortuary technicians in mortuary operations and post-mortem imaging.

The position has the overall responsibility and single point accountability for maintaining quality systems and documentation within the department and ensuring compliance with relevant regulations, including ISO 15189 and associated criteria. You’ll also assist with developing and implementing quality improvement initiatives, liaising with internal services and external agencies to provide a quality service that meets the needs of the department and stakeholders. You will monitor the KPIs within the department and investigate non-compliance and implement quality improvements to prevent incident recurrences. In addition, you will also be the IT Super User for Forensic Pathology and will be responsible for managing the department’s IT requirements. This will include assisting with the IT service provision for the Northern Forensic Pathology Service (NFPS) in Palmerston North. There will be a significant focus on IT projects, daily IT operations and IT troubleshooting. You will be the first point of contact for all computer related issues and liaise between the department, Lab Information Systems, IT Helpdesk and department, and external vendors.

For further details, please refer to the position descriptions below:
Quality Officer - PD

IT Super User - PD

**Nga Pūkenga Motuhake | Important Skills**

As the Quality Officer/IT Superuser, you will be an experienced Medical Laboratory Scientist with great IT skills, and registered or eligible to be registered, with the Medical Sciences Council of NZ with a current APC.

The successful applicant will report directly to the Technical Head, Forensic Pathology. You will work in close collaboration with the Clinical Director, Operations Manager and Technical Head to ensure efficient operation, identify issues, and develop strategies to mitigate risk. As you would expect, the nature of our work means you’ll be exposed to content and concepts of a graphical nature, including forensic material and images, the mortuary theatres, equipment, and environments. As such, it’s important you come to us with resilient demeanour and a respectful approach to your work.

**He aha ngā painga o tēnei mahi mōu | Why you will enjoy working here**

We recognise there is more to life than mahi | work, and we encourage and provide access to all our staff several services and benefits to support themselves whilst they are employed within Te Toka Tumai Auckland.

For more information on what we offer, please click here.

**Me pēhea te tuku tono | How to apply**

Advertising closes: Friday, 5 April at 11:59 pm (New Zealand standard time).

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