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Outpatient Operational Coordinator

2 weeks ago

Tauranga, New Zealand Te Whatu Ora - Health New Zealand Hauora a Toi Bay of Plenty Full time

**Mō Tātou - About Us**

Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.

Te Whatu Ora - Health New Zealand, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Te Whatu Ora Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4000 staff.

**He Kōrero mō te tūranga - About the Role**

An opportunity exists to join the Planned Care Services team at Te Whatu Ora, Health New Zealand Hauora a Toi Bay of Plenty in this newly established position as the Outpatient Operational Coordinator.

This District Wide role provides the strategic planning and oversight to outpatient services that ensures optimisation of outpatient resources and supports excellent communication and co-ordination between surgical, women child and family and medical outpatients, clinical staff involved in rosters, booking staff and the Planned Care Services Team.

This is a full and varied role, and you will require excellent communication and coordination skills as well as a commitment to professional excellence.

To be suitable for this role it is important you have the following skills and attributes:

- Well-developed planning and organisational skills
- Proficient with patient management software, spreadsheets and databases
- Organised, high quality outputs and strong attention to detail
- Motivated, self-driven and solutions focused attitude

Alongside having the opportunity to contribute positively to the provision of planned care services for the growing Bay of Plenty population, you will be committed to a whole of system approach and be supportive of our people and their whānau.

A key focus of this role will be to ensure a culture of Manaakitanga, and a pro-equity approach is at the forefront when engaging with our people.

Proven experience as a people leader in a large complex organisation is required, experience in a health setting is desirable.

**Ko o tatou painga - Our Benefits**
- Access to ongoing in-house professional development
- Commitment to staff wellness and healthy working practices (e.g. We support work life balance and flexible work arrangements whenever possible)
- Highly rewarding role and opportunity to make a difference
- Subsidised onsite hospital gym membership
- Free flu vaccinations
- Free onsite parking
- Discounts (with local businesses)

**Ngā uarātanga ō ā mātou mahi - Our Values**

At Te Whatu Ora Hauora a Toi Bay of Plenty (formally Bay of Plenty District Health Board BOPDHB) we recruit for our Manaakitanga CARE values. Why do we do this? Because values-based teams deliver better care.

Our manaakitanga CARE values (**C**ompassion, **A**ll-one-team, **R**esponsive and **E**xcellence) support each of us to make a difference every day in the things we do and say. Therefore, it's important that when recruiting, we recruit new colleagues who live by our CARE values.

Te Whatu Ora Hauora a Toi Bay of Plenty are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.

**Me pēhea te tuku tono - How to Apply