Domain Architect

**General information**: - Location- Auckland, Wellington- - Expertise- Technology- - Job Level- Experienced- - Employment Type- Permanent full-time- - Close Date- 17-Dec-2025- - Ref #- 63030 - **Description & Requirements**: **Spark NZ** - As New Zealand's largest telecommunications and digital services company, Spark's purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses. - We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand. - **About the Role**: - We are seeking a Channels Domain Architect based in Auckland or Wellington to shape Spark's customer-facing channels and marketing technology ecosystem. This role goes beyond digital, its about enabling seamless, personalised experiences across web, mobile, apps, retail, contact centre, and self-service, while integrating MarTech capabilities to drive engagement and conversion. - As part of an agile organisation, you will provide technical leadership, design channel and MarTech architecture, optimise omnichannel journeys, and guide cloud adoption strategies. You'll collaborate with business and technology teams to deliver scalable, secure, and future-ready solutions aligned with Spark's vision. - **Day to day you will be involved in**: Define and implement channel and MarTech strategies, ensuring alignment with business objectives and customer experience goals. - Architect and optimise Spark’s omnichannel ecosystem, spanning websites, mobile apps, retail platforms, self-service portals, and marketing automation tools. - Design MarTech integrations (e.g., campaign management, personalisation, analytics) to enable targeted and data-driven customer engagement. - Provide technical leadership in channel architecture, ensuring scalability, security, and performance across all touchpoints.- Plan and execute cloud migration strategies, leveraging modern cloud services and infrastructure. - Collaborate with marketing, product, and technology teams to align initiatives and deliver seamless customer journeys. - Analyse data and insights to optimise channel performance, improve conversion, and enhance personalisation. - Stay ahead of industry trends in omnichannel experience design, MarTech innovation, and cloud-native architectures. **What experience you'll bring?**Stay ahead of industry trends in omnichannel experience design, MarTech innovation, and cloud-native architectures. - Relevant qualification(s) in Computer Science, Information Technology, or related field. - Proven experience in channel architecture and MarTech platforms, ideally within telecommunications or similar industries. - Strong expertise in web, mobile, retail, and self-service channels, plus marketing automation and personalisation tools. - Knowledge of microservices, containerisation (Docker, Kubernetes), and API design best practices. - Hands-on experience with cloud services and migration projects. - Familiarity with CRM systems, campaign management tools, CDPs, and integration with third-party APIs. - Understanding of UI/UX principles, accessibility standards, and responsive design across channels. - Experience with data analytics and visualisation tools for performance optimisation and customer insights. - Ability to communicate technical concepts clearly to non-technical stakeholders and collaborate across teams. - Up-to-date knowledge of omnichannel strategies, MarTech trends, and emerging technologies. **WHY CHOOSE US**: - **Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai**- At Spark, we are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be "how things are done at Spark", embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.- - **Sustainability: Toitū**- Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand's recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.- - **Benefits: Awhina**- Our people matter and we make sure we look after them. As a valued employee of Spark, we've got our people covered with a range of leading benefits including: - **Wellbeing** - Comprehensiv