Shift Supervisor

4 days ago

Auckland City, New Zealand Select pizza limited Full time

We are looking for someone Full-time who has a proven background in a Pizza store ,As a shift Supervisor you will working in hands on management position, leading from the front, motivating your team while ensuring customers receive outstanding service and quality. We are seeking a person who is able to "hit the ground running" and must be able to prove they fit the criteria below: Experience Required: - Previous relevant Two years work experience - Good communication & written skills - Ability to motivate and lead a team - Excellent credentials in customer service - Ability to work within budgets of running a profitable business - Timely reporting requirements - Experience in reconciling financial reports and cash handling - Experience in administration work like stock handling, Ordering, manage invoices Task & Duties: - The Building a strong foundation in the store daily operations is the key to ensure a success full store. Plan, formulate and implement operational budgets. Working within the financial year business plan, dissect and manage monthly goals through your team. Focus on the basics and key elements needed to ensure a smooth, efficient operation of the store. Review and update menu and pricing in order to increase profitability of store. Maintain stock levels and determine popularity of dishes before ordering new stock. Facilitate the payment to suppliers for stock and when appropriate, negotiate for better terms. Review suppliers and ensure quality of stock and correct units have been delivered. Follow up on issues with quality, discrepancies in orders and pricing. Plan, formulate and implement marketing/promotion activities to improve profitability and popularity. Plan, formulate and implement marketing/promotion activities to improve profitability and popularity. Recruit, train and supervise junior staff, delegate duties to them and routinely evaluate their performance Managing staff with respect and supporting them in achieving set objectives and goals ongoing. Building an environment everyone wants to be at and building a good strong team. Set, review and monitor customer service standards. Ensure all customers are served in an efficient and timely manner. Personal Attributes Required: - Ability to work late nights and available on weekends - Honest with no history of dishonesty - Great Personality - Great communication skills - Self-motivated and an achiever - Able to lead a team successfully - Has an eye for detail - Sets and achieves high standards

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