Customer Host

2 weeks ago

Christchurch, New Zealand KiwiRail Full time

GJNZ Customer Host FTC
- **Join the amazing team at GJNZ in this seasonal opportunity**:

- **Take your customer services skills to new heights**:

- **Great hourly rate plus benefits**

**He kōrero mō mātou**| About us**:
Great Journeys New Zealand (GJNZ) operate some of New Zealand’s most iconic Tourism experiences and Interregional commuter trains - The TranzAlpine, Coastal Pacific, Northern Explorer, Capital Connections and Te Huia services. Over recent years we have been embarking on transformational change regarding how we offer unique experiences to domestic and international visitors. Originating from scenic train travel, we now offer Scenic Day Trips, Short Breaks & fully guided multi-day tours.

**He whakamārama mo te tūranga mahi**| About the role**:
We have an exciting opportunity for Customer Host’s on a part-time, 6+month fixed term contract basis, located in Christchurch commencing 18 August 2025. The contract end date will be 26 April 2026 to ensure we can provide the best customer experience during our busy season.

The Customer Host will ensure that all our passengers enjoy an outstanding experience while travelling on our services. You will be responsible for delivering a first-rate food and beverage service and provide a prompt and professional service to our passengers at all times.

**Ngā pukenga e rapu nei mātou**|**What (skills) you will bring**:

- NCEA level 3 or equivalent
- Experience working in a hospitality or customer service environment
- Ability to gain and maintain certifications in First Aid, Tunnel & Gas Awareness, Emergency procedures, Food & Hygiene and liquor license
- Be in good health and able to pass the company’s medical standards
- Strong ability to communicate confidently and enjoy interacting with our passengers
- Good level of physical fitness as this role required long days working, standing on a moving train and lifting loads up to 20kg
- You will have a numeric acumen and be able to accurately handle cash and conduct stock takes
- A can-do attitude and willingness to go the extra mile

**Nōu te rourou | What's in it for you**:

- Competitive hourly rate and great benefits
- Access to discounted health insurance for you and the whanau
- A fantastic team culture
- Ongoing training and development

**Kua rite, kia rite | Ready to Make a Difference?**
- Provide quality customer services aboard
- Proactively engage with every customer, building rapport and identifying their unique needs
- Carry out cleaning duties and ensure that the customer areas are kept to a high standard
- Assist with luggage handling
- Ensure all food safety requirements are procedures are consistently applied
- Provide support to team members as required and instructed by Managers on a day-to-day basis

**Me pēhea te tuku tono**| How to Apply**:
**Rā aukati**| Application Close**: 29 June 2025 unless filled sooner

  • Customer Host

    1 week ago

    Christchurch, New Zealand KiwiRail Full time

    **Kia Ora** **We’re going places. Are you?** Great Journeys New Zealand (GJNZ) operate some of New Zealand’s most iconic Tourism experiences and Interregional commuter trains - The TranzAlpine, Coastal Pacific, Northern Explorer, Capital Connections and Te Huia services. Over recent years we have been embarking on transformational change regarding how...

  • Customer Host Ftc

    6 days ago

    Christchurch, New Zealand KiwiRail Full time

    **Join the amazing team at GJNZ in this seasonal opportunity** - **Take your customer services skills to new heights** - **Great hourly rate plus benefits** **He kōrero mō mātou**| About us**: Great Journeys New Zealand (GJNZ) operate some of New Zealand’s most iconic Tourism experiences and Interregional commuter trains - The TranzAlpine, Coastal...

  • Customer Host FTC

    7 days ago

    Christchurch, Canterbury, New Zealand KiwiRail Full time NZ$45,000 - NZ$65,000 per year

    Join the amazing team at GJNZ in this seasonal opportunityTake your customer services skills to new heightsGreat hourly rate plus benefitsHe kōrero mō mātou | About us:Great Journeys New Zealand (GJNZ) operate some of New Zealand's most iconic Tourism experiences and Interregional commuter trains – The TranzAlpine, Coastal Pacific, Northern Explorer,...

  • Local Host

    2 weeks ago

    Christchurch, New Zealand THL Full time

    At **_thl_**, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glowworm Caves, and The Legendary Black Water Rafting Co. Our reach extends beyond borders as the largest campervan rental entity...

  • Local Host Team Leader

    2 days ago

    Christchurch, New Zealand THL Full time

    So you're keen to join the buzzing tourism and automotive industry?? Then you're in the right place. **About Tourism Holdings Limited (thl)** **We are**: - NZ's premium tourism company operating iconic kiwi brands like Kiwi Experience, Waitomo Glowworm Caves and The Legendary Black Water Rafting - the BIGGEST CAMPERVAN operator IN THE WORLD; with...

  • Guest Experience Host

    1 week ago

    Christchurch, New Zealand Tourism Holdings Ltd Full time

    At thl, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glowworm Caves, and The Legendary Black Water Rafting Co. Our reach extends beyond borders as the largest campervan rental entity globally,...

  • Visitor Host

    2 weeks ago

    Christchurch, New Zealand Christchurch City Council Full time

    When you join the Christchurch City Council you'll be getting involved first hand and working to shape the future of this city, our communities and environment. As well as working with awesome people within the organisation, you'll find many opportunities to develop and progress your career with us. Christchurch City Council, where it's possible to love what...

  • Guest Experience Host

    1 week ago

    Christchurch, New Zealand THL Full time

    At_ thl, _we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glowworm Caves, and The Legendary Black Water Rafting Co. Our reach extends beyond borders as the largest campervan rental entity globally,...

  • Guest Experience Host

    7 days ago

    Christchurch Central, New Zealand maui, Britz, mighty Full time NZ$54,000 - NZ$63,000 per year

    If you are ready to take on this exciting role and be part of a dynamic team, apply now We look forward to welcoming you to the RV Super Centre Auckland family.Atthl,we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi...

  • Casual Visitor Host

    6 days ago

    Christchurch, New Zealand Christchurch City Council Full time

    Here at the Council, our work is our community. We feel a strong sense of connection to our city, as we play a vital role in making it the place to be, now and in the future. Our cohesive, capable team, enjoys working together every day to serve the Christchurch community. Join our team, and become part of an organisation where we are strongly connected to...