Senior Customs Officer Grade 2

**Senior Customs Officer (SCO) Grade 2 Surveillance Officer - Get on the New Zealand Customs Service career pathway**

New Zealand Customs Service | Te Mana Ārai o Aotearoa protects and promotes Aotearoa New Zealand through world class border management.

The Customs Surveillance Unit (CSU) works with both domestic and international partner agencies, providing specialised surveillance support to help protect our communities from organised crime groups (OCGs), importation of illicit drugs, financial crime and child exploitation. The CSU also benefits from exceptional working relationships with Customs technical and investigation teams. This enables the unit to be a formidable opponent against OCGs, disrupting international syndicates and providing evidence to secure custodial sentences against those bringing harm and illicit goods into New Zealand.

We are offering a unique opportunity for trained surveillance operators to join the existing, highly performing Customs Surveillance Unit.

**About this role | Mō tēnei tūranga mahi**

You will be providing specialised surveillance support for investigating a range of border related offences. You must be able to work calmly under pressure and be able to adapt to evolving situations, and an affinity with technology is also important. You will need to be able to follow operational instructions as well as have sound decision making skills.

The nature of the work you will be involved in requires you to be available to work unpredictable and long hours at times. The unit has a national remit, so there will be times when you will be required to work away from home for extended periods, and at short or no notice. With that in mind, it's important to talk to those closest to you about the unpredictable nature of the role. The job is demanding and we require a high level of commitment to achieve operational success, however the role has a level of flexibility in and around operational need and requirements.

The team is based in Auckland. If you're not based in or near Auckland, you'll need to be willing to relocate.

The salary is $78,371 - $98,413 with an additional unpredictable hours allowance of $16,109.

**About you | Ko wai koe **

Along with being an exceptional surveillance officer, you should possess a passion for continuous improvement, self-development and the development of others. We want you to help us grow and augment the unit through the assessment, training and mentorship of new staff members.

**To be considered for this position, you must**:

- Have successfully passed the Customs Surveillance Course (or equivalent course, such as the NZ Police or SIS/Military courses or international equivalents)
- Be an experienced surveillance officer, able to lead operational activity and coach and mentor team members
- Have a full and unrestricted NZ driver's licence
- Be able to work 'unpredictable hours'. This includes working outside of usual working hours, working extended hours, and being rostered to cover on-call periods.
- Be available for deployment at short notice to any location nationally
- Be capable of passing a surveillance skills assessment
- Be able to pass a fitness test, drug test, and medical
- Be able to obtain and maintain an organisational security clearance, and a Top Secret level security clearance.

If shortlisted, you will be asked to complete online psychometric testing as part of the process.

**Applications close at 5pm on Monday 27th January 2025**

**Job details**:

- Reference #
- 43189
- Posted on
- 09 Jan 2025
- Closes on
- 27 Jan 2025
- Location(s)
- Auckland
- Expertise
- Customs Technical, Intelligence, Investigations
- Job level(s)
- Experienced
- Work type(s)
- Permanent Full Time
- Additional attachment