Service Coordinator

1 week ago


Wellington City, New Zealand Transdev Full time

**Job No**:Ad-4711

**Work Type**:Full Time

**Location**:Wellington

**Categories**:Train

**The role**
- We're seeking a positive, driven and calm person to join our world-class Service Coordination Centre. As a Service Coordinator, you'll be the heartbeat of our train operations, ensuring the entire network runs smoothly. No day is ever the same. You'll oversee real-time train movements, manage unexpected time critical incidents, and coordinate with various teams to maintain seamless service to the people of Wellington. If you're ready to play a crucial role in keeping our operations on track, join us today
- Oversee the network to detect and respond to network disruptions in real-time.
- Coordinate daily crewing to ensure the right crew are assigned to the right trains
- Authorise train departures at stations to ensure safe and timely journeys.
- Assisting with the management of buses at Wellington station.

**What you bring**
- We're seeking a dynamic individual who thrives under pressure and craves a job where no two days are the same.
- Motivated individual who excels in dynamic environments and maintains a positive outlook.
- Demonstrated capability to perform effectively in a fast-paced setting.
- Skilled at making swift decisions under high pressure. This role will require you to be really level headed.
- Ability to work along side a diverse range of people
- Ability to have command and control in incidents and times of emergency
- Strong ability to influence others
- Willingness to work shift hours on a 24/7 rostered schedule.
- Proficient in evaluating current practices and implementing necessary changes or corrective actions.

**The benefits for you**

**We offer great benefits and competitive rates**
- Enjoy free train travel to and from work
- Get discounted (and some free) travel on cook straight ferries and Tranz Scenic.
- Access heavily discounted medical care and a holiday home scheme.
- Explore career opportunities with a global public transport provider operating across Australasia and beyond.
- Benefit from ongoing training, development, and career progression opportunities.

**About Transdev**
- As an operator and global integrator of mobility, every day we want to empower freedom to move. With our transport modes, we have developed an expertise tailored to each local need, which makes us a leader in mobility solutions in the world. We are present in 19 countries, on all continents, and operate different modes of transport for local authorities, companies and the general public.

**Our values and beliefs**

**Our recruitment process**
- All of our recruitment processes include medicals, drug & alcohol testing, police checks, licence checks and right to work checks.

**Advertised**:16/05/2025

**Applications close**:23/05/2025


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