Restaurant Supervisor

Employment Type: Full-Time, Permanent

Place of Work: Gisborne

Remuneration: Depending on experience

Hours of Work: Minimum 30 hours per week

Position Title: Restaurant Supervisor

Report To: Restaurant Manager

**Job brief**

We are searching for 2 reliable Restaurant Supervisors to help the Restaurant Manager to supervise operations at our restaurant. The Restaurant's Supervisors duties include assisting the Restaurant Manager to help our team to meet its standard for quality and profitability. At times, you would also be providing excellent wait service to ensure satisfaction.
- Opening and closing the restaurant.
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked Communicate order details to the Kitchen Staff
- Help the Restaurant Manager in appointing, inducting, and mentoring new staff members.
- Resolving customers' questions and grievances in a professional manner.
- Assisting the Restaurant Manager in daily operation in the hiring and training of new employees as well as the continuous training of existing staff
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with Restaurant Managers
- Maintain high-quality food standards
- Support the Restaurant Manager to oversee our kitchen staff’s compliance with all health code and sanitation requirements
- Provide exceptional customer service and lead staff to do the same
- Respond to customer complaints quickly and resolve them effectively
- Develop strategies for improving our customers’ dining experience
- Work with the Restaurant Manager to project future needs for kitchen supplies, goods, and cleaning products.
- Assist the Restaurant Manager to maintain inventory of all needed supplies
- Assist the Restaurant Manager to Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
- Manage the work schedules of our restaurant’s staff

**REQUIREMENTS AND SKILLS**
- Diploma/Degree in a Business Management or related field or previous supervisory experience of 1 year
- Basic understanding of Indian Dishes
- Basic accounting skills.
- Strong leadership skills
- Excellent conflict resolution abilities.
- Ability to work evenings, weekends, and holidays.

**Job Types**: Full-time, Permanent

**Salary**: $22.00 - $23.00 per hour

Schedule:

- 8 hour shift
- Rotating roster

Ability to commute/relocate:

- Gisborne, Gisborne: Reliably commute or planning to relocate before starting work (required)