Broker - Commercial, Sme

2 days ago

Wellington City, New Zealand Gallagher Full time

About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our global brokerage team, you’ll help our clients address risk, protect assets and recover from losses.

Overview:
**About us**:
Crombie Lockwood is one of the largest insurance broking companies in New Zealand, and has been helping New Zealanders protect what's important for over 40 years. From our small beginnings in Napier in 1978, we have proudly built up a network from Invercargill to Kaitaia. We are a growing company with a team of around 900 people in more than 25 offices spread across the county. We have a supportive company culture and offer career progression to enable our talent to succeed and grow.

At Crombie Lockwood success doesn’t just happen, we make it happen. We’re always looking for new ways to do more and to be better, and that means hiring the best people.

**About the role**:
We’re looking for a passionate self-starter to join our industry leading Smart Business Broking Team
**based in Whangarei** as a SME Commercial Broker. Working collaboratively you will service a portfolio of clients providing timely and trusted advice. You will also be the point of contact for underwriters. This role would suit an outgoing team player with strong communication, relationship building and time management skills with a passion for providing outstanding customer service. This is a great entry level role for someone with the right attitude and a hunger for success.

**Responsibilities**:

- Be a pivotal point of contact for clients and underwriters, providing timely and trusted advice
- Service renewals, new business, alterations and endorsements
- Set up new policies, arrange finance agreements and collecting premiums
- Resolve client queries (account queries, cover queries, policy amendments)
- Proactively develop and maintain client relationships by delivering outstanding customer experience
- Partner with the claims team to manage the claims process
- Provide clients with timely and accurate updates on insurance claims
- Develop and maintain strong client relationships to ensure trust and brand loyalty exists

**Skills and Experience**:

- Proven ability to build and maintain enduring relationships with clients and team members
- Proven experience either working in a corporate environment in broking or claims or a similar role
- Working knowledge of Microsoft Office
- Excellent time management skills and the ability to work under pressure
- Confident verbal and written communicator
- Pro-active and solution orientated with a focus on delivering results
- Strong administration skills with high attention to detail

**Benefits**:

- Comprehensive reward and recognition programme
- Income protection and life benefit (T&Cs apply)
- Discounted personal insurance
- Yearly wellness contribution
- Yearly flu vaccinations
- We support you to develop your skills with excellent learning and development opportunities

**How to apply**:

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