Systems Engineer

3 days ago

Auckland City, New Zealand 9 Spokes Full time

This role would suit a junior Systems Engineer looking for an opportunity to grow into DevOps.
- Work for a software company with Kubernetes, Azure, Microservices & Container technology
- Opportunity to learn and grow your career with a pathway to DevOpsSec
- Flexibility with 2-3 days in the CBD with remote working

9Spokes is a powerful business ecosystem with global scale. It offers modern businesses a management app that brings meaningful data together across a business, its apps and banks. Think of 9Spokes as a virtual advisor, here to motivate and guide businesses so they not only survive, but grow and thrive.

**Responsibilities**
- Primarily you will support internal 9Spokes users with new user onboarding including laptop set-up and admin
- Provide DevSecOps support, including resolution of platform incidents in environments supported by the DevSecOps team
- Adhere to response time and resolution time SLOs for our Enterprise customers
- Partake in fortnightly product releases including product updates and bug fixes
- Maintain and improve our CI/CD automation capabilities with the intent to reduce manual work and human error
- Provide Level 2 technical support for 9Spokes products by troubleshooting and identifying problems
- Develop scripts and leverage existing tools to detect, triage, and mitigate ongoing platform errors
- Design and improve procedures promoting best practice across the teams for your area of expertise
- Operate in in Agile SCRUM ceremonies including daily team stand-ups, Sprint planning sessions, and demonstrations.
- Evolve and document operational procedures in the team Wiki using Markdown

**Required Experience**

As a successful engineer you will have a strong service focus and know what good looks like You will be a self-starter and be confident managing your own workload with an excellent ability to prioritise. You will demonstrate some experience or knowledge across the following areas:

- Experience with desktop support
- Experience working with Azure Cloud including the ability to deploy workloads automatically
- Knowledge of Docker, this includes building, deploying, and running containers using any orchestration tool
- Experience working with Kubernetes on any platform is an important asset. AKS knowledge is a major asset
- Adopting _Infrastructure as code_ tools and methodologies is a big plus
- Comfortable working knowledge of Git and GitOps is a major asset. All our changes are performed by version control
- Understanding of continuous integration, continuous deployment, and continuous delivery is crucial
- Knowledge of any programming or scripting language is required - we automate everything
- Strong Linux experience is advantageous - the ability to read, analyse and understand Linux system logs is important
- Reasonable understanding of security, networking, infrastructure, and operating systems
- Understanding of Agile software development methodologies will help you flourish in this role
- Ability to drive technical excellence, pushing innovation and quality.

**Nice to have**
- Previous experience working with MongoDB, RabbitMQ, or Redis is a great bonus
- Exposure to the SaaS domain would be considered a significant advantage.

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