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Customer Service Agent

3 weeks ago

Rotorua, New Zealand Toi Ohomai Institute of Technology Full time

An opportunity to join our wonderful front of house team has arisen at the Rotorua Thermal Holiday Park. If you are looking for a permanent part time position, enjoy guest interaction and have the ability to multi task then we would love to hear from you.

The key responsibilities for this position include:

- Completing general Front of House duties using Microsoft Office, cash handling and financial reconciliation efficiently and accurately
- Being the first and last point of contact for guests checking in and out
- Closing the office, at times you may be required to open
- Liaising with the maintenance and housekeeping team to ensure the smooth running of a very popular holiday park

Being a busy role, it would suit someone who has:

- Experience in customer service and the ability to provide an exceptional guest experience
- Excellent interpersonal skills
- High level of honesty and integrity
- Ability to multitask and work well under pressure, thinking on your feet and working unsupervised with a positive, can do attitude
- Attention to detail
- Availability to work within a staff roster as some evening and weekend work may be required