Community Manager

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
We are on the lookout for people focused professional to join our Christchurch based team to become our new Community Manager on behalf of JLL at a tech client site.

The principal objectives of the Community Manager are to take ownership of the front of house experience, orientation and settling in new staff, be part of the facilities management team and providing a great workplace experience. While also helping with business events and community-based initiatives to boost the office morale and employee engagement.

**Snapshot of the role**:
Own the workspace ensuring a fantastic customer experience is delivered all the time
You will be instrumental in ensuring the workplace delivers a great experience, through continuous engagement and communication. Making sure you have happy customers in your community, and proactively resolving queries and issues, will be the cornerstone to your success in this role.
Maintain effective business relationships with the client, understanding their needs, and ensure that customers are given prompt and efficient service, and that expectations are consistently exceeded
Get involved with social aspects of the office and drive culture
Assist with finance management including raising work orders and processing invoices

**Sound like you? What we are looking for**:
This role is ideal for someone coming from a hospitality and customer service background who is passionate about people and providing them with great experiences. You will be able to interact with a wide range of client staff including senior levels, be a natural “people person” with strong relationship building skills.

You will come in and own the role, engaging with all employees and ensure the workplace provides delivers a great experience for staff, so a friendly and positive attitude is key.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.