Fees Free Coordinator

**Description**:

- “Transforming lives, every learner, every time”_

**World-class skills for industry**

The Cz way: Explore ideas: _embrace the new_, Team up: _unite and share_, Make it happen: _own the outcome_

**Fees Free Coordinator**:
**_ Te āhua o Te Tūrunga - The nature of the position_**

We are looking for an admin superstar to provide support to customers and team members of Competenz by maintaining the Fees Free database - processing eligibility documentation, answering queries and providing administrative support.

**_ Ngā tino Pūkenga/Whēako - Essential skills/experiences for the role_**
- A minimum of 2 years’ experience in a customer support role.
- Understanding of Education or Training industry beneficial.
- Proven accurate data entry skills
- Computer literacy (Word, Microsoft Outlook, Database)
- Typing 30-40 words/minute
- Ability to build and develop positive relationships
- Competent in administrative skills
- Ability to identify and adapt to changing customers’ needs
- Strong planning and organisational skills
- Demonstrate attention to detail
- Excellent verbal and written communication skills

**_ Ko wai mātou? Who are we? _**

**Competenz** helps Kiwis build skills, careers and businesses.

At Competenz, we work with over 3,500 companies and 20,000+ learners to deliver education across 36 industries around New Zealand. We build skills, careers, and businesses in Aotearoa through learning, most of which takes place on-the-job.

We partner with employers, apprentices, schools, training providers, and assessors across the country to help New Zealanders. We are geographically spread across New Zealand, and our main support office is centrally located at Newmarket, Auckland.

Competenz is a business division within Work Based Learning Limited, a subsidiary of Te Pūkenga (New Zealand Institute of Skills and Technology). Te Pūkenga is a new, national tertiary education provider that delivers all classroom, digital, and work-based learning.

Here at Competenz, we are on a journey to becoming a bicultural workplace and honouring Te Tiriti in all our customs and practices. We are looking for people to support and engage with us on this journey.

**_ Why work for us?_**

**If you are looking for an interesting and varied role within a highly focused and efficient team, this is the ideal job for you.**
- Competitive remuneration
- Carpark
- Flexible working arrangements
- Wellness programme, including flu vaccinations, discounts with Southern Cross and Lumino dentists
- Be part of a great team
- Great work/life balance
- Extra-long, long weekends - we finish midday on day before long weekends

**Te Tono - How to apply