Casual Sales Assistant

2 weeks ago

Massey, New Zealand Authentics Factory Outlets Full time

**2 roles available**:

- **
Work with a brand you love & wear**:

- **
Generous employee discounts & uniform provided**:

- **
Ongoing training, mentoring and coaching to enhance your capabilities**
**Our clothes and sneakers get worn by rebels, rockers, rappers, artists, dreamers, thinkers and originals.**
**We celebrate individuality.**
**If you’re one-of-a-kind, you should try us on.**

In some ways, you know us. Converse has been making Chuck Taylor All Star and One Star sneakers since we started over a century ago, and now we work to make new street style classics. What you wear defines sport, street, and creative culture, and we’ve been redefining it with you all along. When you wear Converse products, you create a culture of authentic street style simply by being yourself. Whether they’re on the feet of a ‘70’s basketball star in a history book or on the street with you today, Chucks have always signified cool...because you wear them. We don’t know where you’ll go, but we know you’ll take Converse to the future with you.


**About Us**

Authentic Factory Outlets is a market leader specialising in footwear and apparel. We continue to be the fashion leaders in street wear and leisure wear. We sell major brands including Converse, plus our kid’s specialty clothing from Converse and Jordan. Our work culture is characterised by our fun loving, outgoing, and dedicated staff that go the extra mile for our customers.

**Key Expectations**:

- Create a fun, energetic environment for our customers
- Knowledge of and contributes to daily sales and KPI targets
- Consistently practices exceptional customer service
- Consistently perform to operational and merchandising standards
- Partner with teammates on tasks processes, merchandising and product flow opportunities
- Ensure product knowledge of footwear, apparel and accessories
- Support superior standards around store cleanliness and store safety
- Acts in accordance with store policies and procedures at all times
- Both weekday and weekend availability
**Essential Skills Attributes**:

- 1 + years' retail experience in a busy, retail environment
- Stock inward and outward processing and stock preparation for putting on shelves
- Must be able to perform all retail floor functions including standing for extended periods, climb ladders, stocking and retrieving merchandise, and unloading shipments
- Able to communicate clearly (written and verbal) with employees and customers
- Must perform basic retail math
- Basic computer skills, including Word, Excel and Outlook experience
- Strong selling techniques and experience delivering high-level customer service
- Is strongly customer focussed and delivers outstanding customer service
- Can maintain merchandising standards to maximize sales
- Is a team player and leads by example
- Can manage a high traffic of customers

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