Cafe Manager

1 week ago

Palmerston North, New Zealand Mimma & Co Limited Full time

We are a busy cafe based in the city centre of Palmerston North. We serve coffee, baking items and A La Carte cuisine. We are now hiring a cafe manager to independently manage the day-to-day operation of the business:

- Full responsibilities for the management and operation of our cafe.
- Dining room management, customer service management, including but not limited to conferring with customers to assess their satisfaction with meals and service, and handling customer complaints, and public relation management.
- Bookkeeping for the restaurant including working hours of staff, wages calculation, purchasing records, stock records, financial management etc.
- Staff recruitment, training, setting out staff performance standards, maintenance of service quality and standards, task allocation, shift arrangement and termination.
- Grocery/drinks order/purchases according to budget and stock management.
- Decisions on discounts offered to particular clients and reservations, and special promotion price setting up.
- Menu planning and updating for baking items and A La Carte meals from time to time, and this needs to be done in conjunction with head chef.
- Special function and catering service planning and organising (wedding banquet, birthday parties and so on) price negotiation, organisation and coordination.
- Health, safety and hygiene management to ensure high standards to be maintained to meet the requirements of the relevant regulations.

**To be successful in this role, you must have**
- NZQF Level 5 or higher qualification in business/management/hospitality fields, or at least 3 years’ relevant work experience
- excellent managing, marketing and communication skills
- barista skills as you will need to train staff when necessary
- manager certificate as we hold an on licence
- clear minded, positively motivated, being able to work under pressure
- Sound knowledge about hospitality industry operation
- can work on weekends when necessary and be resilient and conscientious as we open 7 days a week.
- No drug using history and can pass a pre-employment drug check
- Clean police record
- Be able to work in early and late hours

**Other information**:

- Company Name: Mimma & Co Limited
- Trading Name: Robert Harris Cafe
- Work location: 73 The Square, Palmerston North Central, Palmerston North
- Length of employment: Full time and permanent
- Hourly rate: $30 to $38 per hour
- Hours: 40 hours per week (Minimum 30 hours guaranteed).

Appropriate work visa is required for non-resident/citizen applicants.

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