Faculty Administrator

**The opportunity / Te Whiwhinga mahi**
- Permanent part-time (0.8 FTE)
- Based at Mokoia Campus, Rotorua
- A stimulating and multi-dimensional role. The successful applicant will be a part of an enthusiastic, innovative and committed administration team.

The Faculty Administrator is a member of the Faculty of Business, Design, and Service Industries Team. As a Faulty Administrator you will proactively support staff and students through providing essential administrative, logístical and practical support. This is a busy and varied role which requires strengths in customer service, organisation, time management, technical competency and more.

The key responsibilities for this position include:

- Providing efficient and timely administrative, logístical and practical support to Faculty management, staff and students
- Providing exceptional customer service, accurate information and advice, and a positive contribution to students, internal customers, external parties and the wider Faculty team
- Contributing to the Faculty work environment in order to provide a strong focus on quality, continuous improvement, and health and safety

**About you / He kōrero mōu**

As the ideal applicant you will have proven capability and experience in the following:

- Displaying a strong commitment to customer service, empathy with customer’s needs and problems, and desire to help people;
- Exhibiting excellent computer literacy skills;
- Drafting and preparing correspondence, reports, presentations and related documentation;
- Showing excellent time management skills, accuracy and efficiency, and ability to work under pressure;
- Establishing and maintaining positive working relationships with people at all levels;
- Being self-managing and working effectively individually and within a team;
- Displaying a high level of professionalism, confidentiality, and ethical conduct.

Importantly you will be able to demonstrate strong alignment and commitment to our Toi Ohomai values.

**Skills & Experience**:

- Displaying a strong commitment to customer service, empathy with customer’s needs and problems, and desire to help people;
- Exhibiting excellent computer literacy skills;
- Drafting and preparing correspondence, reports, presentations and related documentation;
- Showing excellent time management skills, accuracy and efficiency, and ability to work under pressure;
- Establishing and maintaining positive working relationships with people at all levels;
- Being self-managing and working effectively individually and within a team;
- Displaying a high level of professionalism, confidentiality, and ethical conduct.