Programme Administrator

3 days ago

Kelburn, New Zealand Victoria University of Wellington Full time

Are you organised, motivated, and confident juggling multiple priorities?
- Do you have proven experience in customer service and office administration?
- Can you remain calm under pressure and engage positively with a diverse range of people?

**Kōrero mō te tūranga - About the role**

Te Herenga Waka - Victoria University of Wellington is currently recruiting for a permanent, full-time Mata Ahupae - Programme Administrator to join Te Kura Mātauranga Koiora - School of Biological Sciences. The start date of this role is 2nd February 2026.

Key responsibilities:

- Provide a professional and welcoming front-line reception service, acting as the first point of contact for students, staff, and visitors.
- Deliver accurate information and guidance on academic and administrative processes to students and staff.
- Respond to enquiries from current and prospective students in a timely and client-focused manner, ensuring a high standard of service.
- Support academic processes such as entering student results, maintaining communication lists, acting as a liaison for student support services and coordinating outreach and event-based activities and initiatives within the School.

**Ō pūmanawa - About you**

This is a fantastic opportunity for a capable Mata Ahupae - Administrator to play a key role in the smooth running of the School. You’ll bring a warm and professional manner, excellent attention to detail, and strong self-management skills.

We’re looking for someone who is highly organised, motivated, and confident juggling multiple priorities. You’ll enjoy problem-solving, work well in a team, and thrive in a dynamic environment. Strong computer literacy, a proactive mindset, and the ability to stay calm under pressure are essential as is your ability to engage positively with a diverse range of people.

Key requirements:

- Proven experience in customer service and office administration.
- Excellent written and oral communication skills.
- Intermediate skills in MS Word, Excel and Outlook.
- Proven ability to work to a very high standard of accuracy.
- Proven ability to work to deadlines.
- Proven ability to problem solve and take initiative.

If this link is not available, click 'apply' to view this on the University career's page.

**Close date for vacancy**:26 November 2025.

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