Compliance Resolutions Officer

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change. **About us** Te Tari Pureke - Firearms Safety Authority is New Zealand's Firearms Regulator. Our Vision is to ensure the possession and use of firearms in Aotearoa is the safest in the world. To achieve this, Te Tari Pureke delivers four core functions: effectively implementing the firearms licensing systems; managing the Firearms Registry; educating people to enable compliance with their legislative responsibilities; and promoting the safe possession and lawful use of firearms. We are committed to fostering a culture of safe and responsible firearms use, gun ownership and awareness by working collaboratively with the firearms community, our stakeholders, and fellow agencies. **About the role** The Compliance Resolutions Officer is an integral role in ensuring regulatory and legislative requirements are met by our firearms licence community. The Compliance Resolutions Officer will support regulatory compliance and deliver a high-quality service the public deserve and expect. Your contribution will build a culture of high performance which results in a team that is inclusive, innovative, agile, and passionate in meeting Te Tari Pureke outcomes. This role is based in Kapiti Digital Centre. The role is rotational and to meet the needs of Te Tari Pureke and your own development you may be rotated within the other teams which form Te Tari Pureke. **Key Deliverables**: - Ensure that licence holders understand their responsibilities through education and intervention in order to improve compliance. - Demonstrate an understanding of the Crown appeal process, including the completion of Official Information Act requests and affidavits. - Provide accurate and relevant information and recommendations to decision makers. - Work closely with the national and district firearms teams, frontline staff, Crown solicitors, Prosecution Services, Information Request teams, Hate Crime QA Team, Gang Intelligence Centre, Family Harm Prevention Team and other internal and external groups. - Ensure compliance activities are completed in a timely, efficient, and effective manner to maintain regulatory compliance. **Working at Te Tari Pureke in NZ Police** Come and join a team who are passionate about ensuring the possession and use of firearms in Aotearoa is the safest in the world. We as the firearms regulator, collaborate closely with both the Ministry of Justice and NZ Police. The Ministry of Justice is responsible for policy advice and system oversight and NZ Police is responsible for law enforcement function. Together we seek to continuously improve our approach across the firearms regulatory environment. While we do look for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others. If you want to contribute to keeping our communities safe and enjoy purposeful and meaningful work then come join our highly motivated leadership team **Special requirements** - Ability to understand New Zealand legislation including the Arms Act 1983, Crimes Act 1961, Misuse of Drugs Act 1975, Wild Animal Control Act 1977 and other relevant legislation. - Good computer skills including proficiency in Microsoft 365. - Excellent time management skills and the ability to work in a busy environment with frequent interruptions. - Ability to build relationships and partnerships (internal and external) where trust and confidence is built, and information is shared effectively, such as advising frontline staff of compliance processes. - Strong analytical and written communication skills. - Strong interpersonal skills and confidence so you can deal with the firearms licence community. - Active participation in the Police High Performance Framework. This role is set at **Individual Contributor level**, this means your key purpose is "to deliver or enable others to deliver Our Business". **To view more detailed information about our recruitment process along with further details about requirements please click below link**: Applicant Information Pack (External) **Salary** This position is covered by a collective agreement and salary will commence at **$69,337 to a maximum of $72,430** dependent on skills and experience relevant to the role.