Customer Services Representative

2 weeks ago

Invercargill, New Zealand Carters Full time

We're looking for a motivated Administrator to join our CARTERS Invercargill dynamic team. With your commitment to outstanding customer service, health and safety and support, you might just be the person we've been looking for.
- Become part of a positive team servicing your local CARTERS community
- Competitive remuneration + benefits
- Forge a long-term career with promotional opportunities

**About the role**

This dual role will suit an administrator who enjoys interaction and going the extra mile, where you will be a key part of servicing your local community to:

- ** Provide timely branch administration support **by managing banking, debtors and account reconciliations, as well as providing excellent customer service support and ordering uniforms/stationery for various branch employee requirements.
- ** Maintain a seamless Carters experience **by maintaining strong relationships with both the internal team and our customers, maintaining secure documentation records and providing ad hoc support to the Branch Manager.
- ** Providing an accurate Health & Safety service to the branch. **Running inductions with new team members/contractors, managing the H&S training matrix, ensure training is refreshed and maintenance of the hazard/risk register.

**About you**

You'll succeed in this role because you have the following skills, experience and values:

- ** A team player with the right attitude. **You bring an approachable and helpful attitude, and a willingness to lend a hand and attention to detail; all cricual for this branch support role.
- ** A real people person. **You have a natural talent for building trust and rapport with our customers, as well as a one team culture, working together with your colleagues to achieve the same goal.
- ** Strong IT literacy & admin skills. **Knowledge of a variety of computer systems, able to pick up/understand new software and prior experience in a branch support administration role a must
- ** Health & Safety. **Some working knowledge of H&S practises in the workplace.

**Build your future with CARTERS**

At CARTERS, we've been helping build New Zealand - and Kiwi trade careers - for over 150 years. We make it a priority to ensure you're looked after in a professional, inclusive, and supportive working environment where you can be proud of the work you've achieved.
- ** Forge a long-term career **with progression opportunities.
- ** Security and work-life balance.** This is a permanent, full-time job, with no work required on Sundays.
- ** Competitive remuneration package and benefits to support your health and wealth. **Includes superannuation
- ** Company buying privileges** across all CARTERS stores

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