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Team Leader

2 weeks ago

Dunedin, New Zealand University of Otago Full time

Team Leader - Clinical Dental Services

2201794

**FACULTY OF DENTISTRY**
**CLINICAL SERVICES**

**_About our team/Mō te tīma_**

The Faculty of Dentistry - Te Kaupeka Pūniho - has an international reputation for clinical and research excellence. Founded in 1907, it is New Zealand's National Centre for Dentistry. It forms an integral part of the Division of Health Sciences within the University of Otago.

As one of the world’s top-50 dental schools our mission is to pursue excellence in research, and to provide high-quality undergraduate and postgraduate education and training - to improve health nationally and internationally.

We teach oral health therapists, dental technicians, dentists, dental specialists, and researchers, while also providing best-practice dental services to the community.

**_The role/Te mahi_**

To support our newly developed facility, an opportunity exists for a qualified and highly experienced Dental Assistant to join the Faculty as a Team Leader, you will be focused on the leadership of the clinical areas within the new dental clinic and coordination of day-to-day clinical support for students, staff, and patients.

You will work in partnership with academic, clinical, and professional staff, working to develop a supportive and high-performing work culture focused on providing a positive, patient centric experience.

You will be one of four Team Leaders, supervising your own team of Dental Assistants, key tasks will include:

- Monitoring and implementing clinical practices, systems, and procedures to optimise efficiency.
- Using your experience as a Dental Assistant to continually improve customer experience through service design and quality delivery.
- Planning and collaboration on clinical rosters to meet operational needs.
- Ensuring a high degree of cross infection prevention by maintaining quality hygiene practice, ensuring Infections Control Protocols are followed to protect patients, students, and staff.
- Supervise weekly stores order for bulk store items and ensure all materials and equipment are available in the Dispensaries for the Clinics.
- Working in consultation to develop an annual work plan that cascades goals and objectives to staff, clarifying specific responsibilities, KPI's and expected outcomes of success.
- Monitoring and evaluating individual and team performance, to support and enhance individual and team development and achievements.
- Managing the day-to-day work activities of your team of Dental Assistants, including timelines, and prioritising and allocating workflow.
- Manage, guide and coach your team to provide excellent customer service.

**_Your skills and experience/Kā pūkeka me kā wheako_**
- New Zealand Dental Assistants' Certificate or equivalent.
- Previous practical clinical experience.
- Experience developing and delivering clinical training.
- Understanding of the legislation and rules required to provide a safe and hazard free work environment for staff and visitors.
- Prior experience with patient management programs e.g., Titanium.
- Excellent people and communication skills.
- Prior Leadership experience would be an advantage
- Sterilising experience in a dental or hospital facility is an advantage.

**_Further details/Pūroko_**

This is a full-time (37.5 hours per week), permanent position, located in Dunedin.

For further information, please contact Don Brewer via the contact details below.

**_Application/Tono_