Duty Manager

2 weeks ago


Auckland City, New Zealand SkyCity Entertainment Group Full time

**E pā ana ki a NZICC | About NZICC**

We are proud to announce that the New Zealand International Convention Centre (NZICC) will open to New Zealand and the world for conferences and events in February 2026 Destined to become an iconic part of Auckland's skyline, NZICC will stand alongside landmarks like the Sky Tower to symbolise the city's ambition and global connectivity.

**Mō te Tūranga | About the Role**

As a **Duty Manager**, you will play a pivotal role in supporting the leadership team through the pre-opening, opening, and ongoing operations of NZICC and its associated venues. This is a dynamic and evolving position that will require you to lead front and back of house operations across a wide range of services including:

- Café, bars, concession outlets, exhibition catering, banquets, conferences, and receptions
- Event setups, inventory management, operating modes
- Technology integration and health & safety compliance

You will be responsible for delivering exceptional customer experiences, ensuring safe and seamless events, and fostering a culture of excellence across all touchpoints.

**Mōu | About You**

You are a confident and inspirational leader with a passion for delivering world-class service. You thrive in high-volume, fast-paced environments and bring a client-focused mindset to everything you do.

You'll bring:

- Minimum 3 years' supervisory experience in conventions or events
- Proven expertise in large venue management and multi-event delivery
- Strong knowledge of employment relations, health & safety, food safety, and liquor licensing
- Technical proficiency in food and beverage operations
- Exceptional team leadership and decision-making skills
- Excellent communication and interpersonal abilities
- Strong administrative and computer literacy (Microsoft Office Suite)

**Ngā painga | Benefits**

At NZICC, we offer more than just a job:

- A vibrant, supportive team culture
- Free medical insurance
- Career development and training opportunities
- Staff discounts across dining and hospitality offerings
- A central Auckland location with great transport links

By joining NZICC, you'll be part of a team that is changing the game in global event delivery. We are committed to diversity, inclusion, sustainability, and giving back to our community. You'll help showcase Tāmaki Makaurau Auckland and New Zealand to the world through authentic, unforgettable experiences.


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