Referral Administrator

2 weeks ago


Palmerston North, New Zealand Healthcare of New Zealand Full time

Full time position based in Palmerston North
- Bring along your admin, telephone and data entry skills and come support healthcare
- Friendly supportive team environment
**He kōrero mō mātou | About Us**

Explore Specialist Services is the national provider of behaviour support and Autism across Aotearoa, New Zealand for the Ministry of Health (MoH). We are part of NZ Health Group one of Aotearoa's largest health sector employers, with locations throughout New Zealand.

We are specialists in the delivery of Positive Behaviour Support, and through this model, we aim to improve peoples' quality of life of those around them. You can find more about this framework here:
**He kōrero mō te tūranga | The Role**

We are seeking a confident and interactive Referral Administrator to join our Referral Management hub in Palmerston North. You will be working with a high performing team undertaking a range of duties to support the administration of internal and external referrals.

In this role, you will be the first point of contact for our service providers, NASC, external agencies, families, and other professionals; and be the go-to person for your colleagues. You will work closely with other members within the team to meet daily work targets that support the referral management process. Most of the work you will complete will be admin and process-orientated such as:

- Maintaining our client information on our database (Goldcare)
- Receive, manage, and process any referral received
- Coordination and facilitation of referrals
- Ensuring that our clients and stakeholders feel valued and following up to ensure their needs have been met
- Liaising with staff from all levels
**He kōrero mōu | About You**
- Minimum 1+ years administrative experience
- You'll be a quick learner who enjoys working in a team
- Confident using Microsoft Office suite (Excel and Outlook in particular)
- Data entry experience and attention to detail
- Ability to build and maintain relationships with a wide variety of people
- Time management skills
- Ability to be self-directed and take direction well
**Ko tā mātou mahi | We offer**
- A great team of people who care about supporting and making a difference in the community
- No two days will ever be the same, in this challenging yet rewarding role
- Great job satisfaction, you'll be improving someone's life and realising their potential
- A supportive team
- Flexible working environment
- Learning, development, and training opportunities
**Me pēhea te tono mai | How to apply**

**_
All applicants must be a NZ Resident/Citizen or have a valid NZ work permit and must be fully vaccinated including booster dose(s)._



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