Night Porter

2 weeks ago

Auckland City, New Zealand PULLMAN Full time

Company Description Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated swimming pool, or within one of 16 dynamic meeting spaces. **Job Description**: **LOOKING TO CHANGE THE GAME?** Pullman Auckland is looking for a talented and passionate Night Porter wishing to expand their knowledge in a luxury hotel environment. You will enjoy offering quality service to our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences. Hospitality will always be about experiences and connecting with people. Through your exemplary, professional and welcoming attitude you will embody the essence, style and spirit of the Pullman brand at all times. Working closely with all departments, you create a place for our global nomads to feel accomplished and energized, as well as facilitate meaningful and interesting interactions for them while on the road. **PLAY TO YOUR STRENGTHS** Your primary responsibilities will include: - Welcome all guests and visitors with charismatic warmth, creating an atmosphere woven around real conviviality - Anticipate and address guests' service needs, promptly responding to various queries and requests - Provide our guests with valuable insider information about tourist attractions, directions or restaurant recommendations - Look after guests' luggage and valet park their vehicles **REAL PLACE, REAL PEOPLE** - Be amazing. You will have an outgoing personality with genuine passion for Hospitality and customer service - Be Driven. You are all about quality and presentation and you have the desire to progress in hospitality - Show initiative. You are approachable team player and you can think outside of the square - Be a juggler. You are able to manage multiple tasks at any given time **Qualifications**: Whilst talent and attitude are our primary requirements, ideally you also have: - Passion for providing unparalleled levels of service - The right to work in New Zealand - Fluent in English - Exceptional grooming and articulate in communication - Flexibility to work overnight shifts and weekends - Please note, to be successful in this role, you must hold full New Zealand Driver License. Additional Information **THE PERKS** Pullman Auckland isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with range of exciting employee benefits and programs. Just to name a few: - Your loyalty card entitles you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide - Daily staff meals provided - Ongoing reward and recognition incentives and awards. - Opportunities for further development and worldwide career progression within Accor - ‘Work your way’. Make your perfect work-life balance a reality. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

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