Resident Experience Coordinator

2 weeks ago

Christchurch, New Zealand Ryman Healthcare Full time

Think outside the box to plan and deliver bespoke activities and events
- Support our residents to become tech savvy with the Ryman resident app
- Lead our village Resident Experience Team to delight our residents

Are you a caring, tech savvy person who loves to plan events and activities? Come and lead our Resident Experience team and delight our residents

**About the Role**

Delighting our residents has always been Ryman's point of difference and our Resident Experience team is responsible for making this happen

We have an exciting opportunity to join our team as a Resident Experience Coordinator at our lovely Diana Isaac Retirement Village in Mairehau, Christchurch. This brand new role is responsible for delivering an enhanced resident experience for independent residents through technology and a resident centered activities and lifestyle programme.

We have a full time position available working Tuesday to Saturday 1300 - 1930.

In this role you will:

- Lead the village Resident Experience Team to develop, coordinate, and deliver a bespoke, fun, and engaging activities and lifestyle programme tailored to your residents' specific interests.
- Drive engagement in the use of the resident app and virtual events, and other available technologies by supporting residents with one-on-one support and technology workshops.
- Be responsible for ensuring the activities calendar and village updates are kept up to date keeping your residents engaged with the app.
- Facilitate focus groups to understand your residents' ideas and interests for the ongoing development of the village activities and lifestyle programme.
- Be the village champion leading village participation in intervillage wellness and engagement projects.
- Organise group excursions for the enhanced activities programme, giving residents opportunities to try new and exciting things
- Build positive relationships with residents, external providers, and community groups to ensure the successful running of the programme.

**About You**

To thrive in our supportive and caring environment you will have:

- Strong empathy and patience with elderly residents
- Outstanding communication skills
- Ability to think outside the square and manage the organisation of events
- Technology savvy and ability to quickly pick up new systems
- Willing to gain a LCQ Certificate (Licence Controller Qualification) and a General Managers Certificate
- A reliable, friendly, and professional manner

**Benefits of working at a Ryman Village**
- Fun, friendly and supportive team environment
- Certainty of hours through fixed rosters
- Work in a beautiful, resort style village
- Opportunities for professional development and career progression
- Ryman Team Benefits Card with discounts from a range of suppliers and retailers

If you are interested in working for a company with a clear purpose that are committed to safety, kindness and developing our people we would love to hear from you.

Applications will be reviewed as they are received and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

  • Residence Supervisor

    7 days ago

    Christchurch, Canterbury, New Zealand New Zealand Government Full time NZ$71,703 - NZ$84,843 per year

    Are you motivated by an ever-changing environment & the ability to support positive change in people by assisting them to realise their potential?Day to day shift leader, adept at delegating, communicating & multi-taskingChristchurch, permanent fulltime positionMo te tunga | About the roleIn Canterbury, there are residential facilities for people who have a...

  • Residence Supervisor

    7 days ago

    Christchurch Central, New Zealand Department of Corrections Full time NZ$71,703 - NZ$84,843 per year

    Are you motivated by an ever-changing environment & the ability to support positive change in people by assisting them to realise their potential?Day to day shift leader, adept at delegating, communicating & multi-taskingChristchurch, permanent fulltime positionMō te tūnga | About the roleIn Canterbury, there are residential facilities for people who have...

  • Activities Coordinator

    3 days ago

    Christchurch, New Zealand Bupa Full time

    **Activities Coordinator | Permanent Part-Time, 28 Hrs/Week | Bupa Cashmere in Spreydon, Christchurch** Looking for a role where your creativity and compassion make a real impact? Join our caring team as an **Activities Coordinator** and help residents stay active, connected, and fulfilled. You will identify the leisure activities of each resident based on...

  • Service Coordinator

    1 day ago

    Christchurch, New Zealand Summerset Full time

    **Company Description**: Summerset is one of New Zealand's fastest growing companies and the third largest retirement village operator in the country. We design, build and operate retirement village's right across New Zealand. We are proud of our dynamic work environment and an equally diverse workforce. **A new opportunity has arisen to join our team at...

  • Service Coordinator

    1 day ago

    Christchurch, New Zealand Summerset Full time

    **Company Description** Summerset is one of New Zealand's fastest growing companies and the third largest retirement village operator in the country. We design, build and operate retirement village's right across New Zealand. We are proud of our dynamic work environment and an equally diverse workforce. A new opportunity has arisen to join our team at...

  • Village Coordinator

    7 days ago

    Christchurch, Canterbury, New Zealand Oceania Full time NZ$60,000 - NZ$80,000 per year

    The Role:We are currently seeking a full-time Village Coordinator to join our dynamic team at The Bellevue in Christchurch. As the go-to person for our residents you will play a vital role in supporting the Village Manager and coordinating various events. This position offers a diverse and exciting work environment, where no two days are the same. Your...

  • Village Coordinator

    7 days ago

    Christchurch, Canterbury, New Zealand Oceania Full time NZ$45,000 - NZ$65,000 per year

    The Role:We are currently seeking a full-time Village Coordinator to join our dynamic team at The Bellevue in Christchurch. As the go-to person for our residents you will play a vital role in supporting the Village Manager and coordinating various events. This position offers a diverse and exciting work environment, where no two days are the same. Your kind,...

  • Village Coordinators

    1 day ago

    Christchurch, New Zealand Bupa Full time

    **Village Coordinator** At Bupa Parklands Retirement Village located in Papanui, we have an exciting opportunity for a Village Coordinator to join our community. The village offers 34 comfortable and stylish one, two and three bedroom apartments, and a community centre. **About the Role** Reporting to the General Manager, the Village Coordinator is...

  • Care Coordinator

    1 day ago

    Christchurch, New Zealand Summerset Full time

    **Company Description**: **You can help bring our villages to life!** At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger - to bring the best of life to our residents. The...

  • Activities Coordinator

    1 day ago

    Christchurch, New Zealand Summerset - Villages Full time

    **Company Description** Summerset is one of New Zealand's fastest growing companies and the third largest retirement village operator in the country. We design, build and operate retirement village's right across New Zealand. We are proud of our dynamic work environment and an equally diverse workforce. **Job Description** We are looking for an energetic and...