Case Manager

**About us**

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Fixed term/secondment opportunities available through to 27th June 2025

**About us | Ko wai mātou**

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong, and independent.

**Manaaki Tangata, Manaaki Whānau.**
- Be part of an organisation that makes a difference in the lives of New Zealanders.
- Engage with individuals and whānau to support them with employment needs.
- Contribute to a team culture that is customer focused, proactive, and consistent with the values of the Ministry.
- Have people skills and being able to facilitate one to many employment seminars.

**What you'll be doing | He aha tāu e mahi ana**

As the face of the organisation, you will be working alongside whānau to find out what is important to them and to support them into training or employment opportunities.

The whānau we serve come from a wide range of backgrounds and cultures. You will empower whānau to take the lead in developing and achieving their goals.

You will build strong relationships and work collaboratively with others to enhance outcomes for whānau. You will need to develop and maintain relationships with your peers and partner agencies to give and receive support when needed.

You will be organised, with sound decision making and problem-solving skills. You will also bring a high level of personal integrity and initiative and be able take ownership and responsibility to follow through and deliver for the people in our community.

We are seeking motivated people who are passionate about helping people from diverse backgrounds, and who have an aspiration for the whānau of Tairawhiti to flourish, whilst being immersed within the community.

**Your key strengths and attributes | Ngā tino kaha me ngā āhuatanga**
- Be purposeful: show care and warmth, give support to others. Look after the dignity of people through the expression of manaaki.
- Be resilient: the work is fast paced and demanding. You will be highly dependable and have the grit and tenacity to show up and be in the mahi, bringing developed strategies with you to cope with pressure, in an ever-changing environment.
- Be open: be fully present and listen intently without judgement to what is being said, empathise with whānau and their experiences, thoughts, and feelings.

**What's in it for you | Nōu te rourou**

We are committed to providing you with a positive work environment.

You will be a part of a team that embraces diversity and encourages learning, working with a team of people from a variety of backgrounds, with a variety of skills and experiences, who want to get great results for New Zealanders.

**Our Core Values | Whanonga pono**

Manaaki - We care about the wellbeing and success of people

Mahi tahi - We work together, making a difference for communities

Whanau - We are inclusive and build a sense of belonging and place

Tika me te pono - We do the right thing with integrity

**Position Description**

**Salary range**: $68,660.00 - $83,003.00

**How to apply**

**Note**: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.

**Closing date**: Tuesday 12th November 2024

**Joining us**

Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
- MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time._