Patient Liaison Manager

2 weeks ago


Auckland City, New Zealand Green Cross Health Full time

Opportunity for a Patient Liaison Manager to come and join the team
- Medical Sector
- Permanent Full Time Position - Monday to Friday
- Starting as soon as you are available - Based in Napier

**Green Cross Health** is one of New Zealand's leading primary health care organisations. We are united by our values, which are caring for the community, looking after each other, working together and doing the right thing. With over 3,000 employees around New Zealand, we are committed to providing the best support, care and advice to our communities.

**The Doctors Napier are looking for a Patient Liaison Manager to join their team**

**You responsibilities may include**:

- Website management
- Patient and Staff communications
- Social Media - Facebook, Google
- Healthlink Enrolments - Patient enrolments, 1month follow-up contact
- Registration Management - Transfer's in/Out
- Complaint management
- Satisfaction Survey
- Specialist clinic bookings and management e.g Fracture and skin clinics
- Monthly reporting and statistics
- Audits & Projects

**You will bring to the role**:

- Be honest, reliable and self motivated.
- Be able to work independently and in a team.
- Have strong interpersonal communication skills.
- Have financial management or accounting skills.
- Working knowledge of MedTech Patient Management system.
- Be computer literate with MS Word and Excel.

Applicants for this position should have NZ residency or a valid NZ work permit.



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