Service Desk Team Member

5 days ago

Dunedin, New Zealand The Warehouse Full time

Company Description

The Warehouse is the brand that began it all. Founded in 1982 by Sir Stephen Tindall, the first ‘red shed’ challenged established retailers and proved popular with customers as a result of its simple style, and wide range of products at bargain prices. The Warehouse has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand.

**Job Description**:
Do you think and work fast on your feet? Do you enjoy helping others? Do you provide 'service with a smile'?

Joining our great service team, you will be a team player who works well individually and within the team. With proven communication skills, attention to detail, you enjoy providing the best customer experience.

In this role, you will be based at our customer service desk. This role entails assisting our customers with their inquiries, processing returns, exchanges, refunds and transfers. You will also support Loss Prevention with security assistance and help support and supervise the Checkout area as required. Ideally we are looking for someone with experience in customer service to really exceed in this role.

By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our positive, friendly, helpful Team Members help keep our customers shopping with us.

We currently have a permanent part time position available covering the following shift:

- Thursday 4pm-Midnight
- Please note you must be aged over 16 for this due to the requirement of working past 10pm._

**Qualifications**:
Ideally you will have:

- Experience in retail, hospitality or a customer facing role
- Excellent communication skills
- Experience with POS systems
- A positive, can-do attitude
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods of time

Additional Information

There are many benefits that come with working for the largest retailer in New Zealand, including many career and development opportunities.

Along with joining a great tight knit team, you will enjoy team member discounts at The Warehouse Group brands, birthday leave and more.

Don't let this opportunity pass you by We'd love to hear from you.

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