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Retail Assistant

3 weeks ago

Palmerston North, New Zealand GOO2GO LIMITED Full time

We are seeking a dynamic, energetic retail assistant to join our growing organization. In this position, you will play a key role in providing stellar customer service experiences on a daily basis. You must be organized, detail-oriented, and knowledgeable of our products with an engaging, upbeat personality.

**Retail Assistant Duties and Responsibilities**
- Greet customers and make them feel welcome
- Maintain a clean, organized, and comfortable
- Be attentive to customers, providing answers to any questions
- Make recommendations
- Assist shoppers with merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.)
- Ensure a good fit for the customer and the product
- Restock items that are running low and maintain proper display appearances
- Assist with inventory counts and placement of new products, including new in-store or window displays
- Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary)
- Keep a watchful eye for theft or mishandling of merchandise; act according to company policy
- Ensure customers are well-informed on any current sales, rewards programs, and store return policy
- Process payment by using cash register, credit card machines, and/or POS (point of sale) computer system

**Requirements**:

- Must be New Zealander
- Thrives working in a fast-paced environment as part of a team
- Physically fit, able to work long hours on one's feet
- Available to work on nights and weekends
- Must be a fast learner and able to think quickly on one's feet
- Excellent customer service and strong interpersonal skills
- 30 hours Per Week

**Salary**: $26.50 - $28.50 per hour

Schedule:

- 10 hour shift

Ability to commute/relocate:

- Palmerston North, Manawatu-Wanganui: Reliably commute or planning to relocate before starting work (required)