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Costco Wholesale
3 weeks ago
Daily tasks and responsibilities:
- Locates member car in tyre centre area of lot and lists any prior body damage on service order
- Drives member vehicle into install bay, onto hydraulic hoist and sets brake
- Removes wheel using impact gun
- Rolls wheel to mounting machine, removes tyre from wheel
- Attaches new valve stem, mounts new tyre on wheel, fills tyre to appropriate air pressure
- Operates automatic balance machine to get reading of proper weight and placement to balance wheel
- Attaches lead weights to rims with lead weight hammer
- Re-attaches wheels to auto using impact gun and hand torque wrench according to Tyre Centre procedures
- Alerts manager/lead to complete 9-point check and authorise vehicle release
- Parks member auto in lot and returns invoice and keys to sales desk
- Performs second torque check after manager/lead on tyres installed by others
- Repairs flat tyres for members
- Cleans install area by sweeping, mopping, spraying, wiping
- Assists members in determining tyre needs, answers questions and makes product recommendations
- Sells tyres using persuasive skills and product knowledge and rings up orders
- Invoices tyre purchases and install/repair services
- Loads tyres on dolly and transfers to install area
- Receives accurate payment, makes change, process credit and debit charges, gives out receipt and submits order according to proper procedures for paperwork and performance of duties
- Calculated refund amount for warranty returns of tyres and auto batteries
- Communicates with Tyre Centre manager, buyers, receiving department and inventory auditors regarding special orders, quantity, status, price, delivery, promotion of merchandise
- Stocks tyres in sales area in accordance with Tyre Centre manager’s merchandising plan
- Assists with driving member vehicle into service bay and parking member vehicle in lot after service
- Cleans sales area by sweeping, mopping, spraying, wiping
- Follows all safety procedures and guidelines.
**_
Ability to operate vehicles, equipment or machinery_**
- Phone, computer, calculator, printer, member automobile, balancer, torque wrench, dolly, mounter, impact gun, hydraulic hoist and power jack.
Education/Training: High School Certificate or higher
Tyre Certification Test (must pass)
Current unrestricted Driver’s Licence
Experience/Skills: Mechanical, tyre or comparable experience
Strong customer service, communication, interpersonal and organisation skills
Google Suite (Docs, Sheets, Slides) and AS400
Problem solving and critical thinking
Basic math skills
