Solutions Engineer

**Meet the Team**

In this dynamic, customer-focused role, you will be joining our New Zealand team as a **Solutions Engineer**where you will partner closely with Account Managers in a pre-sales technical function. In your role, you will be a Trusted Technical Advisor to our customers, designing solutions to allow our customers to meet their desired outcomes. You will also be showcasing Cisco solutions, providing presentations, performing technical demonstrations, creating BoMs, and running Proof of Concept (PoC) activities.

You will work with an extended network of technical resources, product specialists and Cisco Engineering to acquire in-depth technical and specialist support. You will also work with Cisco Partners and Cisco CX to support on various customer's lifecycle stages.

You will join a team of high-performing technical Solutions Engineers that support and empower each other. In our team, we are passionate about the customer experience and about new technology. We love to learn and share our knowledge and support each other.

**Your Impact**

As a **Solutions Engineer** you will:

- Partner with Account Managers in a Pre-sales Technical role, collaborate closely on Account Planning activities, and develop technical account plans.
- Identify opportunities and define solution options that align with customers’ business priorities and strategic goals.
- Provide an architectural perspective across the Cisco product portfolio and act in a consultative fashion, serving as a Trusted Technical Advisor to your customers.
- Drive adoption and successful operation of Cisco solutions by leveraging internal and partner resources.
- Continuously acquire and develop technical and consultative skills, embracing best practices,
- Keep yourself regularly updated with new portfolio acquisitions and solutions, as well as emerging, industry trends and market drivers.

**Minimum Qualifications**
- 5+ years of technical customer-facing experience; preferably pre-sales, or post-sales adoption and implementation.
- Customer experience and technical knowledge in at least three of these areas: campus and edge networking and routing, on-prem and cloud security, data Centre, AI and cloud technologies, on-prem and cloud security; collaboration, Network management and automation.
- Experience with relevant Cisco technology or solutions of relevant competitors.
- Excellent written and verbal communication, listening and presentation skills.
- Professional certifications (e.g., CCNP, CCIE) are highly desirable.

**Preferred Qualifications**
- Proven pre-sales experience, with the ability to translate technical solutions into business value.
- Flexible, diligent, and capable of quickly learning various technologies, industry and market trends.
- Be self-driven, consultative, able to work autonomously, take ownership and accountability on tasks and workstreams.
- You have the ability to communicate effectively with diversified audience, technical and non-technical
- Strong business acumen, with the ability to understand customer drivers and frame Cisco offerings in terms of business and mission value.

**Why Cisco?**

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

U.S. employees have **access** to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold