Pak'nsave Ormiston Deli Supervisor

**Deli Supervisor - Pak’nSAVE Ormiston**

We are seeking an experienced and enthusiastic Deli Supervisor to help lead our busy Delicatessen Department. In this role, you’ll support the Department Manager with day-to-day operations including ordering, stock control, merchandising, food safety, and maintaining high standards of presentation. You’ll assist in achieving sales and gross profit targets, managing department costs, and ensuring customer orders and service are delivered to a high standard. The role also includes supervising and rostering staff, supporting training and development, and ensuring compliance with health, safety, and food safety standards.

To be considered for this role, you must:

- Provide previous work references
- Be flexible to work weekends and available for on-call shifts if required
- Be able to pass a drug test and Ministry of Justice/Police check if required

**Hourly Rate**: $25 - $30 per hour, depending on experience and skills.

If this sounds like you and you have the experience, work ethic, and team attitude we’re looking for, please send your CV and Cover Letter stating your experience and availability.

**Job Description**:
Operational:

- Help to ensure defined business and specific department targets as well as operational delivery standards are met or exceeded through effective management of the department.
- Help to control ordering for Department through effective use of the in-store purchasing systems. Ensure range matches the format and customer service requirements whilst optimising stock holding levels and stock turn.
- All orders placed on time and all products checked on arrival for quality.
- Ensure appropriate stock control / stock taking processes and procedures are followed.
- Assist in ensuring sales and GP targets for the department are met or exceeded and that wage costs are controlled appropriately.
- Help to monitor sales and create opportunities to increase on last year.
- Support the control of all department costs and manage credits.
- Help to ensure the shop is full fresh and appealing throughout the hours of trade, all food safety practices are adhered to and that stock levels are controlled appropriately.
- Ensures Foodstuffs Pak n Save promotional, and pricing programmes are adopted so that the store always presents a competitive and brand consistent offer to the market.
- Ensure all appropriate signage is displayed correctly and that advertised product is displayed meaningfully.
- Merchandise the department appropriately, as per the best practice manual. Build eye catching displays and ensure the department merchandising standards invite purchases through attention to detail.
- Handle Customer enquiries and complaints appropriately and always ensure effective interactions with customers.
- Ensure customer orders are completed to agreed standards and timeframes.
- Deputise for the Department Manager/2IC as required.
- Undertake appropriate delicatessen specific tasks (e.g. cooking chickens, making and preparing cheeses for cheese bar, setting up cabinet after weekly deep clean etc.).

Financial:

- Help to ensure costs are kept within the parameters set out by Owner Operator.
- Achieve cost goals through monitoring department systems in an effective and timely manner.
- Assist in managing assigned activities, promotions and initiatives within plan, budget and resource deployment delegations.
- Meet annual, monthly and weekly targets and review with the Department Manager/2IC the sales, gross profit, contribution to profit and cost targets in line with the store targets, proactively taking action to remedy adverse trends.

Staff Managment:

- Assist in effectively Managing the team in the department by:

- If required assisting in recruitment of all team members into the department.
- Ensuring all team members receive an appropriate induction / orientation to the department and receive appropriate ongoing training support.
- Guiding all identified department members through identified training to achieve desired standards of performance.
- Helping to ensure all staff are aware of development opportunities available to them.
- Rostering to always ensure adequate staff, keeping in line with wage percentage targets.
- Ensuring time sheets etc are completed appropriately.
- Supporting the employees in the department involved in specific programmes.
- Manage the appropriate department staff effectively through adherence to appropriate in-store policies and procedures and by setting a personal example of expected store behaviours.

Compliance:

- Maintain Health and Safety and Food Safety Compliance in the Department.
- Ensure traceability sheets are completed as required.
- Maintain 100% price integrity in the department.
- Ensure appropriate safety equipment available to all team members.

Cultrual:

- Effectively act to resolve issues to satisfaction of clients and business through agreed company values.
- Contribute effectively as a team member.