Front of House

2 weeks ago

Wellington City, New Zealand Kāpura Full time

**Kāpura are on the lookout for some full-time Front of House team members to join us at Wellington Airport**
- Kāpura own and operate 5 venues at Wellington Airport:_
- _The Blue Lady - an American Diner themed venue, serving top-notch burgers and cabinet food_
- _United Brew Works - a perfect venue to enjoy a beverage and snack before your flight_
- _Fortune Favours Pop-Up - serving locally brewed beers & ciders_
- _Percival - Your coffee stop when you're on the go_
- _Lil Rosie's - A Cantina and Taco joint offering Californian street food_

We are looking for team members who are keen to work across all the sites, who are keen on an early morning or two and love to brighten people's days Our Front of House are often visitor's first or last experience of Wellington's legendary hospitality, so we are all about providing outstanding service to everyone who pays us a visit

**What we’ll love about you...**
- You will have hospitality experience in a busy, vibrant environment
- You can do early starts (often as early as 5.00am)
- You will have a passion and desire to surprise and delight everyone that walks into the venue
- You understand the difference between “customer service” and creating a fantastic “customer experience” - creating the feeling of manaakitanga in the venue, with customers and with your team
- You will be energetic and enthusiastic with great communication skills
- You will be able to shift gears as required and be able to relax and roll with change & pressure
- You are going to be a team player with the ability to build great relationships with customers and team members

**At Kāpura, we offer**:

- An awesome team and work environment
- Competitive pay rates (we pay Living Wage)
- The chance to join one of New Zealand's largest hospitality company and take your career to the next level
- Awesome staff discounts across the group, including 50% off all food whilst working and 25% off all food and beverage whilst not working - at all of our venues
- Access to free EAP services
- Discounted gym memberships
- 1x paid day off a year to volunteer at a charity of your choice

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